Gabie Teo
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Reliable employee seeking retail position. Offering excellent communication and good judgment.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
J&T
10.2022 - Current
- Loaded, unloaded and moved material to and from storage and production areas.
- Checked packages and merchandise for damage.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Operated RF scanners to track merchandise and verify contents of containers.
- Completed over 17,000 customer orders each day in warehouse setting.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Barista
Coconut On Me
07.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of shakes and juices in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Having to remember the recipe and giving my best and all to every drink i make, making sure its in the best quality and being consistent.
- Maintained regular and consistent attendance and punctuality.
- Memorised recipes for specialty beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prioritized drink requests while managing interruptions.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Complied with standards for merchandising, stocking and storing product.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Educated coworkers and customers about new products.
- Cultivated to recall customers' names and address each by name.
- Upsold specialty items with beverages, increasing store sales.
Education
N Level - -
Queensway Secondary School
Singapore 01.2018
Skills
- Equipment and Store Cleaning
- coconut shakes and juices Preparation
- Product Advertising
- Stocking Supplies and Retail Products
- Workstation Maintenance
- Hospitality and Professionalism
- beverage Serving and Preparation
- Menu Memorization
- Customer Retention
- Food Storage Management
- Coordinating Orders
- Equipment Checks and Assessments
- Beverage Preparation
- Utensils and Equipment
- Drink Consistency
- Infection Prevention
- Minor Repairs
- Billing and Payment Processing
- Prevention Strategies
- Communications Strategies
- Ordering Procedures
- Team Instructions
- Guest Satisfaction
- Counter Restocking
- beverage Making
- Ability to Adapt
- Safe Work Practices
- Resolving Complaints
- Leading Employees
- Exceptional Customer Service
- Daily Cash Management
- Adaptable and Flexible
- Multitasking
- Traffic Calming
- Financial Transactions
- Guest Inquiries
- Job Assignments
Accomplishments
- Memorized ingredients and recipes for over 20 specialty drinks.
- Served individually made coffee drinks to over 200 customers daily.
- Resolved product issue through consumer testing.
- Had to prepare and serve drinks to many incoming orders and customers while being alone on shift, showing that i can handle stress and be in a fast pace’s environment while multitasking
Timeline
Warehouse Worker
J&T
10.2022 - Current
Barista
Coconut On Me
07.2022 - 09.2022
N Level - -
Queensway Secondary School