Fuwei Ho
Summary
Dedicated delivery rider with expertise in optimizing delivery paths and ensuring timely, accurate service. Recognized for strong professionalism and reliability, consistently achieving high customer satisfaction through effective communication and adherence to safety protocols.
Reliable delivery professional with a strong commitment to safety and customer satisfaction. Proven ability to optimize delivery routes and enhance service experiences through effective communication and traffic compliance.
Non-Profit Professional with proven experience in driving impactful initiatives. Skilled in project management, community outreach, and resource development. Strong focus on team collaboration and adaptability to changing needs. Reliable and results-driven with passion for making difference.
Overview
10
10
years of professional experience
Work History
Delivery Rider
Grab
11.2025 - 05.2026
- Verified accuracy of all deliveries against order forms.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated effectively with customers to enhance service experience.
- Maintained vehicle cleanliness and performed routine safety checks.
- Utilized Grab's delivery app to track orders and manage schedules.
- Adapted to changing traffic conditions and optimized delivery paths.
- Assisted in training new riders on operational procedures and safety protocols.
- Monitored customer feedback to improve service quality continuously.
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Private Hire Driver
Multiple Platforms
05.2022 - 09.2025
- Navigated diverse routes to ensure timely and safe passenger transportation across multiple platforms.
- Maintained exceptional customer service standards, enhancing passenger satisfaction through effective communication and support.
- Conducted pre-trip vehicle inspections to ensure compliance with safety regulations and optimal performance.
- Managed daily schedules efficiently, adapting to changing demands while minimizing wait times for passengers.
Delivery Partner
NTUC Fairprice
03.2020 - 03.2022
- Delivered products efficiently to customers, ensuring timely and accurate order completion.
- meeting with warehouse to collect goods and to deliver.
- Implemented route optimization strategies, reducing delivery times while maintaining customer satisfaction from learning from seniors.
- Maintained vehicle safety and cleanliness, ensuring a positive image for the company.
- Navigated challenging traffic conditions efficiently, ensuring timely arrivals at each destination.
- Learnt and coordinate and provide support to co-workers to ensure delivery will be completed due to unforeseen circumstances.
Delivery Driver
CHARIS LOGISTICS PTE. LTD
01.2021 - 02.2021
- Undergoing training through daily processing of goods, and trying to ensure completing delivery.
- Conducted vehicle inspections and maintained cleanliness to uphold safety standards.
- Monitored compliance with transportation regulations, ensuring adherence to legal requirements during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Non-Profit Intern
Breakthrough Missions
03.2016 - 12.2020
- Coordinated outreach programs to engage community members and promote mission awareness.
- Mentored new interns, providing training on organizational processes and best practices for community engagement.
- Handled sensitive information with discretion while maintaining confidentiality at all times throughout the internship role.
- Underwent courses for volunteer works and training, ensuring a consistent motivating clients for organizational needs and values helping clients reintegrating back to society.
- Established relationships with community partners through networking at local events, assisting support for the organization.
- Assisted in engaging activities for people undergoing rehabilitation programs
- Developed educational materials for workshops, ensuring alignment with organizational goals and community needs.
Education
Basic Counselling - Counseling
Academy of Human Development
05-2021
No Degree - Basic Education
Naval Base Secondary School
12-2002
Bizsafe Level 2 - Workplace Safety
Greensafe
05-2020
Microsoft PowerPoint Level 2 - Computer Basics
MDIS
02-2017
Skills
- Professionalism and courtesy
- Traffic rules compliance
- Reliability and punctuality
- Safety awareness training
Timeline
Delivery Rider
Grab
11.2025 - 05.2026
Private Hire Driver
Multiple Platforms
05.2022 - 09.2025
Delivery Driver
CHARIS LOGISTICS PTE. LTD
01.2021 - 02.2021
Delivery Partner
NTUC Fairprice
03.2020 - 03.2022
Non-Profit Intern
Breakthrough Missions
03.2016 - 12.2020
Basic Counselling - Counseling
Academy of Human Development
No Degree - Basic Education
Naval Base Secondary School
Bizsafe Level 2 - Workplace Safety
Greensafe
Microsoft PowerPoint Level 2 - Computer Basics
MDIS