Proven track record in enhancing operational efficiency and employee engagement at Sunflower Preschool @ Balestier Pte Ltd. Expert in data analytics and relationship building, significantly boosting revenue and reducing staff turnover. Achieved notable cost savings through strategic financial management and payroll processing at Topair Engineering Pte Ltd. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions at North Spring Bizhub
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Associate
Sunflower Preschool @ Balestier Pte Ltd
Singapore, Singapore
03.2023 - Current
Cultivated a positive work environment that promoted employee engagement, motivation, and retention.
Increased profitability by identifying cost-saving opportunities and implementing budget controls.
Streamlined operations by implementing efficient management strategies and workflow processes.
Boosted sales performance with strategic planning efforts focused on improving market penetration and expanding customer base.
Achieved significant revenue growth by devising targeted marketing strategies that catered to specific customer segments.
Enhanced overall team performance by providing consistent coaching, constructive feedback, and targeted training.
Ensured timely delivery of high-quality services by setting clear expectations and monitoring progress closely.
Reduced staff turnover rates through proactive talent management initiatives such as mentorship programs, career development plans, and performance appraisals.
Enhanced employee skill sets with effective training programs tailored according to individual needs.
Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
Handled day-to-day accounting processes to drive financial accuracy.
Reconciled accounts and reviewed expense data, net worth, and assets.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Accounting Assistant
TopAir Engineering Pte Ltd
Singapore, Singapore
08.2019 - 02.2023
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Completed payroll functions to facilitate accurate and prompt staff payments.
Documented human resources records and maintained confidentiality of sensitive personal information.
Apply Work Permit / S pass / E pass from ''MOM'' website and keep track on the expired date and renew
Responded to inquiries by answering telephone calls, in-person questions and emails.
Maintained office supplies, distributed mail and processed invoices for payment.
Apply ''BCA'' License and keep track to update and renew
Administrator
North Spring Bizhub Management Office
Singapore, Singapore
04.2019 - 07.2019
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
No Degree - Secondary School (O Level)
SMK Canossian Convent
Malaysia
10.2018
Skills
Data Analytics
Corporate Governance
Customer Engagement
Relationship Building
Employee Relations
File Maintenance
Human resources records
Benefits Administration
Payroll Processing
Maintaining employee records
Timekeeping Management
Microsoft Teams
Certification
ABRSM Piano Practical Grade 5
ABRSM Theory Grade 8
Effective Personal Productivity Certificate by LMI