Fulvio Manini
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
34
34
years of professional experience
5
5
Languages
Work History
Restaurant Owner
Ca Manini Pte Ltd
09.2017 - 05.2023
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Recruited, hired, and trained talented staff to fill vacancies.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Led restructuring of restaurant menu resulting in increased customer satisfaction and profits.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Supervised daily activities of restaurant and 7employees
Senior Wholesale Manager
Bulgari South Asian Ops Pte Ltd
01.1998 - 09.2017
- Developed and executed business plans to maximize profitability and revenue.
- Produced sales reports to monitor sales growth, aging and accounts receivable.
- Managed over 30 wholesale account setups and ongoing support.
- Used excell and company system to document sales activities and sales pipelines.
- Monitored pre- and post-sales quality standards and activities to drive service excellence across 8 client territories.
- Collaborated with management and sales teams to communicate competitor and product information.
- Used consumer insights and analyzed market conditions to develop effective sales and marketing strategies.
- Completed monthly profit and loss performance reports.
- Cultivated strong relationships with business partners to maintain and improve levels of customer service.
- Analyzed market and delivery systems to assess present and future items availability.
- Identified opportunities to reduce lead times and improve inventory management of best sellers.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Sales Administrator
Bulgari Global Operations Pte Ltd
07.1993 - 12.1997
- Attended sales training camp and brought best practices leadership back to company.
- Tracked orders and notified customers of status or potential delays.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Generated monthly performance reports to track and analyze shipping trends.
Account Executive
Alpina assurance
01.1989 - 05.1993
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Transferred data and documents to facilitate system migration and software updates.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Coordinated with external auditors to resolve discrepancies.
- Assisted management with annual expense plans to strategically track income or revenue.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
High School Diploma -
University of Neuchâtel
Neuchâtel Switzerland Baccalaureate in General Knowledge - Languages And Science
Gymnase Cantonal De Neuchâtel
Neuchâtel Switzerland Skills
- Work Assignments
- Staff Supervision
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Flexible and Adaptable
- Planning and Coordination
- Interpersonal Communication
- Critical Thinking
- Problem-Solving
- Organization and Time Management
- Attention to Detail
- Decision-Making
Timeline
Restaurant Owner
Ca Manini Pte Ltd
09.2017 - 05.2023
Senior Wholesale Manager
Bulgari South Asian Ops Pte Ltd
01.1998 - 09.2017
Sales Administrator
Bulgari Global Operations Pte Ltd
07.1993 - 12.1997
Account Executive
Alpina assurance
01.1989 - 05.1993
High School Diploma -
University of Neuchâtel
Baccalaureate in General Knowledge - Languages And Science
Gymnase Cantonal De Neuchâtel
Football, music, cooking, martial arts
Have played football from the age of 8 to 50. Highest level achieved was Swiss 1st league (3rd highest in country).
Love listening to classical, rock and metal music. Play the electric bass guitar.
Have reached black belt in Aikido and P4 level in Krav Maga.
Have become a self taught professional chef.
Football, music, cooking, martial arts
Have played football from the age of 8 to 50. Highest level achieved was Swiss 1st league (3rd highest in country).
Love listening to classical, rock and metal music. Play the electric bass guitar.
Have reached black belt in Aikido and P4 level in Krav Maga.
Have become a self taught professional chef.
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