Fuah Ching York
Singapore
Summary
Position as IT professional in the development and maintenance of numerous client-server systems and programs covering a range of client information requirements.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Desktop Engineer
NEC Asia Pacific Pte Ltd
05.2015 - 05.2024
- Perform imaging of laptop and PC for users from government agencies
- Troubleshoot Clearpass related issues
- Troubleshoot desktop and laptop problems ( eg applications not working, configure printer Settings, VPN) encountered by users
- Setup PC and configure user profile for new users
- Relocation of PC and Install software applications for existing users
- Troubleshoot printer problems
- Install software applications for user
- Perform tech refresh & Upgrade Windows OS versions through SCCM)
- Update asset records
Desktop Engineer
Hewlett Packard Services Pte Ltd
03.2012 - 10.2014
- Troubleshoot desktop and laptop problems ( eg applications not working, configure printer Settings, VPN) encountered by users in CPF Board
- Setup PC and configure user profile for new users
- Install software applications for users
- Relocation of PC for existing users
- Troubleshoot printer problems
- Install software applications for user
Desktop Engineer
National Computer Systems
05.2010 - 02.2012
- Troubleshoot desktop and laptop problems ( eg applications not working, configure printer Settings, VPN) encountered by users in CPF Board
- Setup PC and configure user profile for new users
- Install software applications for users
- Relocation of PC for existing users
- Troubleshoot printer problems
- Install software applications for user
Field Engineer
Singapore Computer Systems
12.2006 - 04.2010
- Troubleshoot desktop problems ( eg cloning PC, configure printer settings) encountered by users in army camps
- Install software applications for user
- Creation of user accounts and perform transfer of account from one unit to another unit
- Setting up of printer queues on file and print server
- Setting of users access rights to folders
- Backing up and restoring of files on file and print server
- Updating of user details and adding or removing of user from groups in Active Directory
Onsite Engineer
Opus IT Services Pte Ltd
11.2004 - 11.2006
- Perform PC migration from Win 95 to Win XP Professional
- Troubleshoot desktop problems ( eg cloning PC, configure printer settings) encountered by users in army camps
- Install software applications for user
- Creation of user accounts and perform transfer of account from one unit to another unit
- Updating of user details adding or removing of user from groups in Active Directory
System Operator
Hewlett Packard
04.2004 - 10.2004
- Perform daily and weekly backup of tapes for servers as well as monitoring of servers
- Escalate errors/problems/issues to the relevant parties to ensure everyone is aware of ongoing problems
- Resetting of passwords for users and killing users sessions when necessary
Software Tester
Xerox Singapore Software Centre
01.2003 - 03.2004
- Responsible for testing of printer drivers, setting up and configuring printers on different Windows and Mac platforms
- The purpose is to test for any bugs which may occur during the testing period
- Troubleshoot network or desktop problems when necessary
IT Support
National Computer Systems
10.2002 - 12.2002
- Perform PC migration from Win 98, Win 2000 to Win XP Professional
- Join the users to the domain, setup user accounts and install common applications at NIE
- Troubleshoot desktop problems and assist users when necessary
Software Tester
MJM Networks Pte Ltd
03.2002 - 08.2002
- Testing of functionality and configurations of PDAs and their compatibility with different applications based on test scripts written by engineers at HP
- Test for any bugs which may occur during the testing period before they are launched in the market
- Notify system engineers to rectify the bug
- Continue test cycle until no bugs can be found
Education
Bachelor Of Computing -
National University Of Singapore
01.1998 - 01.2001
‘A’ Level - undefined
Jurong Junior College
01.1994 - 01.1995
‘O’ Level - undefined
Swiss Cottage Secondary School
01.1990 - 01.1993
Skills
Windows 10
Windows 11
CompTIA
Linux
Network
undefinedSkills Acquired
Windows 10, Windows 11, CompTIA (Linux+, Network, Security +) - (NTUC Learning Hub), Microsoft Office 365, SQL, AWS, Azure (NTUC Learning Hub)
Last Drawn Salary
3300
Personal Information
- Expected Salary: 4000
- Notice Period: Immediate
- Date of Birth: 03/26/77
- Nationality: Singaporean
- Marital Status: Single
Timeline
Desktop Engineer
NEC Asia Pacific Pte Ltd
05.2015 - 05.2024
Desktop Engineer
Hewlett Packard Services Pte Ltd
03.2012 - 10.2014
Desktop Engineer
National Computer Systems
05.2010 - 02.2012
Field Engineer
Singapore Computer Systems
12.2006 - 04.2010
Onsite Engineer
Opus IT Services Pte Ltd
11.2004 - 11.2006
System Operator
Hewlett Packard
04.2004 - 10.2004
Software Tester
Xerox Singapore Software Centre
01.2003 - 03.2004
IT Support
National Computer Systems
10.2002 - 12.2002
Software Tester
MJM Networks Pte Ltd
03.2002 - 08.2002
Bachelor Of Computing -
National University Of Singapore
01.1998 - 01.2001
‘A’ Level - undefined
Jurong Junior College
01.1994 - 01.1995
‘O’ Level - undefined
Swiss Cottage Secondary School
01.1990 - 01.1993
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