Hi, I’m
Fristin Natalia
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
10
years of professional experience
1
Certification
Work History
Clinique by Estee Lauder
Beauty Consultant
12.2017 - 06.2021
Job overview
- Report sales to manager - acknowledged and greeted each customer, informed each customer about promotion and seasonal products
- Built and maintain strong, loyal relationship with customers by making clients member card and following up with customers inquiries or concerns
- Meet of exceed individual sales and clienteling goals and support the goals for the team
- Conduct makeup applications, skincare analysis and products demonstration with guests.
- Identified client needs and recommended products based on preferences and requirements.
PD. Hutan Kayu Kalimantan Mas
Personal Assistant and Admin Specialist
02.2016 - 05.2017
Job overview
- Responsible for proper filing and sorting of all documents
- Travel bookings and all reimbursements
- Daily update for cash flow
- Monitoring company inventories
- Liaise with contractors and business partners.
PT. Tourindo Global Mandiri
Assistant Tour Manager
01.2012 - 01.2016
Job overview
- Java, Indonesia
- Processing visas, travel documents, travel and accommodations available and confirm to customers
- Daily update for cash flow
- Monitoring order progress and communicate the updates to the suppliers
- Providing support and follow up related to any travel bookings
- Issuing air tickets and all relevant travel documents
- Responsible to achieve sales target, profitability and company growth
- Joining the group at the start of their journey, welcoming them, and announcing details of travel arrangements and stopover points
- Making sure all travel arrangements run according to plan, and that the accommodation, meals and service are satisfactory
PT. Bintan Resort Cakrawala Indonesia
Promotion & Marketing Senior Supervisor
01.2011 - 07.2011
Job overview
- Bintan Resort Cakrawala, Lagoi Bintan, Kepulauan Riau
- Preparing for event, promotion & marketing and also handle for tour quotation for some groups from agents, accompanying representative agent for site inspection, handle school groups tour .
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Education
Kaplan International College
from Intensive
2010
Pelita Harapan Tourism Institute
Diploma of Tourism from Tourism and Travel Management
2008
Pius High School
2005
Pius Junior High School
2002
Skills
- Microsoft Word, Microsoft Excel, Microsoft Power Point, Ubuntu, knowledge of the World Wide Web and Email Services
- Customer Service
Certification
2017
Attending one day make up from Syahdanar Beauty Class
Attending one day make up from Fashadi Beauty Class
2009- 2010
Intensive English Academic Year, Auckland, New Zealand
Languages
Indonesian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Beauty Consultant
Clinique by Estee Lauder
12.2017 - 06.2021
Personal Assistant and Admin Specialist
PD. Hutan Kayu Kalimantan Mas
02.2016 - 05.2017
Assistant Tour Manager
PT. Tourindo Global Mandiri
01.2012 - 01.2016
Promotion & Marketing Senior Supervisor
PT. Bintan Resort Cakrawala Indonesia
01.2011 - 07.2011
Kaplan International College
from Intensive
Pelita Harapan Tourism Institute
Diploma of Tourism from Tourism and Travel Management
Pius High School
Pius Junior High School
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