Hi, I’m
Freddie Chew
General Manager
Summary
Freddie is an accomplished General Manager with over two decades of invaluable experience in operational and strategic management. With his exceptional leadership skills, he has been contributing significantly to the company's growth and success in his remits. As the General Manager at ComfortDelGro Engie Pte Ltd, he has played a pivotal role in the incorporation and greenfield development of the Electric Vehicle ("EV") Charging business, and with a strategic vision and operational prowess, led to a resounding success that secured major tenders and positioned the company as the leading EV charging operators in a remarkable 2 years. Concurrently as the Vice President (Special Grade) at ComfortDelGro Engineering Pte Ltd, he has strategically navigated challenges during the pandemic, optimised the business network and introduced automated processes. Under his leadership, profitability grew by 78% with overhead costs reduced by 21% and revenue increased by 40%.
Overview
21
years of professional experience
Work History
ComfortDelGro Engie Pte Ltd
General Manager
01.2021 - Current
Job overview
- Played a pivotal role in the incorporation and greenfield development of the Electric Vehicle ("EV") Charging business
- Led to a resounding success that secured major tenders and positioned the company as the leading EV charging operators in a remarkable 2 years.
ComfortDelGro Engineering Pte Ltd
Vice President (Special Grade)
12.2019 - 01.2024
Job overview
- Strategically navigated challenges during the pandemic, optimised the business network, and introduced automated processes
- Under his leadership, profitability grew by 78% with overhead costs reduced by 21% and revenue increased by 40%.
Wilson Parking (Singapore) Pte Ltd
Assistant General Manager
08.2016 - 11.2019
Job overview
- Successfully led two greenfield projects, reorganised the operations support centre, and introduced revenue-generating capabilities beyond traditional business
- Exceeded profitability target for two consecutive years.
NTUC Foodfare Co-operative Ltd
Assistant Director
01.2015 - 07.2016
Job overview
- Achieved annual savings of $0.9 million through termed contracts and rebate programs
- Slashed logistics and delivery costs by 15% and 8% respectively, without compromising delivery standards
- Led the procurement of central kitchen and fit-out of new headquarters in Singapore.
SMRT Buses Ltd
Manager
01.2014 - 01.2015
Job overview
- Successfully achieved cost savings of $0.9 million and improved recovery time by 30% with savings of 5% in operating costs
- Upkeep and met regulatory standards on maintenance of public facilities.
MooveMedia Pte Ltd (ComfortDelGro Group)
Assistant Vice President
10.2012 - 01.2014
Job overview
- Reviewed and successfully reduced production cost by 23% and increased production capacity by 13%
- Successfully led the implementation of interactive media platforms across 5 public locations.
NTUC Income Insurance Co-operative Ltd
Operations Manager
10.2010 - 09.2012
Job overview
- Successfully operationalised greenfield project with a 40-men accident response team for fraud containment and delivered an industry-first service initiative
- Achieved compliment ratio of 5% on engagements made.
ComfortDelGro Engineering Pte Ltd
Operations Manager
03.2009 - 10.2010
Job overview
- Successfully restructured deployment plan that resulted in annual savings of $0.2 million and reviewed stock control process that resulted in cost avoidance of $0.7 million annually
- Successfully oversaw the upgrading of facilities across 8 locations within budget
- Successfully enhanced the infrastructure to meet demand and reduced annual transportation costs by $145K.
SBS Transit Ltd
Head Operations
12.2003 - 03.2009
Job overview
- Reduced complaints by 30% and internal accidents by 20%
- Participated in the conceptualisation and roll out of 1,000 wheel-chair ready public buses
- Successfully led and delivered the operational-readiness public buses used to support national events like General Election and International Monetary Fund Meeting in Singapore.
Education
Southern Cross University
Master in Business Administration from Strategic ManagementLeadershipEconomicsQuantitative AnalysisFinancial ManagementStrategic Information Systems
Ngee Ann Polytechnic
Diploma in Electrical Engineering from Industrial ManagementDigital ElectronicsMicrocontroller & ApplicationsControl & AutomationProgramming (C++)
Skills
Customer and employee rapport
undefinedAccomplishments
1. Successfully led the incorporation of a joint-venture company and won 4 consecutive government contracts to be the largest EV charging operator in Singapore.
2. Successfully led an industry-first onsite response team to render extraordinary service to insurred customers after traffic accidents.
3. Successfully rationalised the refilling network, reduced operating costs and doubled profitability in 24 months.
Personal Information
- Available: 3 months
- Nationality: Singaporean
- Driving License: Class 3
Voluntaryexperiences
Methodist Welfare Services - Centre Governance Committee, Board Chairman, 01/01/2011, 12/31/2019
Annualremuneration
$199,000 (before shares allocation), $220,000
Training
- Competency Based Interview, NTUC, 2012
- Lead Team, SDC Consulting, 2009
- Manage Self, SDC Consulting, 2009
- Emergency Preparedness Awareness Course, Ministry of Transport, 2008
- Maximising Performance Workshop, SBS Transit Ltd, 2007
- Supervisory Development Programme, SDC Consulting, 2006
- Role Model the Service Vision, Disney Institute, 2014
- Up The Service, Uplifting Service, 2011
- Service Leadership Workshop, Uplifting Service, 2011
- Top Executive WSH Programme, TBD, 2023
- BizSafe Level 1, ST Electronics, 2013
- ISO 9001/14001/18001 Internal Auditor Quality Audit Training, Martech ISO Consultancy, 2013
- Lean Expert Course, Kaizen Consulting Group, 2010
- Developing & Implementing OHSAS 18001:2007, PSB Academy, 2010
- Certificate in Accounting, London Chamber of Commerce and Industry (LCCI), 1994
- Basic Insurance Concepts and Principles, Singapore College of Insurance, 2012
- Personal General Insurance, Singapore College of Insurance, 2012
- Commercial General Insurance, Singapore College of Insurance, 2012
Timeline
General Manager
ComfortDelGro Engie Pte Ltd
01.2021 - Current
Vice President (Special Grade)
ComfortDelGro Engineering Pte Ltd
12.2019 - 01.2024
Assistant General Manager
Wilson Parking (Singapore) Pte Ltd
08.2016 - 11.2019
Assistant Director
NTUC Foodfare Co-operative Ltd
01.2015 - 07.2016
Manager
SMRT Buses Ltd
01.2014 - 01.2015
Assistant Vice President
MooveMedia Pte Ltd (ComfortDelGro Group)
10.2012 - 01.2014
Operations Manager
NTUC Income Insurance Co-operative Ltd
10.2010 - 09.2012
Operations Manager
ComfortDelGro Engineering Pte Ltd
03.2009 - 10.2010
Head Operations
SBS Transit Ltd
12.2003 - 03.2009
Southern Cross University
Master in Business Administration from Strategic ManagementLeadershipEconomicsQuantitative AnalysisFinancial ManagementStrategic Information Systems
Ngee Ann Polytechnic
Diploma in Electrical Engineering from Industrial ManagementDigital ElectronicsMicrocontroller & ApplicationsControl & AutomationProgramming (C++)
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