Frank Wang

Key account sales manager

• responsible for E-comm market in Singapore
• Developed 10 B- end new accounts in 14 month.
• Vertically, listed 70+ new skus into E-platform
• collaborate with brand owner ( thailand, brazil, usa) and and platform, drive sales growth

Senior commerical analyst Aug 21 - Aug 22

BAU:

Business channel: Wholesale, Retail, E-comm, Food service, Food zone, Inter-co, Global solution

Commercial team size: 40+

B-end customers: 500+

• Business partner to Commerical team, work closely with Commercial VP, Channel heads, and share the common goal of achieving company KPIs.
• Responsible for sales dashboard, management reports, P&L analysis, variance analysis.
• Perform Annual sales budgeting & forecasting, improve forecasting accuracy through in-depth analysis and communication with key stakeholders(7 business channels).
• Perform market competition analysis, market size, market share, market position, market strength, market profitability
• Support Channel strategic planning, and execution tracking.
• Analyze product profitability, volume, and Run rate, providing recommendations for product rationalizations.
• Analyze customer profitability, provide insights to Channel heads.
• Participate joint business planning and review with key business partners(Thailand, Brazil)
• Performed Vertical & Horizontal growth analysis, work with channel head to develop growth plan. Created universal customer list.
• Strategic growth tracking and review.
• Supervise 1 analyst

Project:

• Support Commercial VP for project sales planning, inventory analysis.
• Work with government agency on project related matters, such as pricing setting, progress updates etc.
• Preparing management review report, variances analysis and commentaries.

Operation sales leader (assist Mgr):

team size 100+, annual sales $60m+

• Collaboration with suppliers for promotion events, activities.
• Set clear team goals and delegated tasks and set deadlines.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Discovered training needs and provided coaching.
• Conducted team member meetings and updated members on best practices and continuing expectations.
• Developed strategies to promote team member adherence to company regulations and performance goals.
• Built strong relationships with customers through positive attitude and attentive response.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Managed internal operational standards and productivity targets.

• Started with management trainee program, was trained in 6 branches in first 8 months.
• Overseeing small supermarket with team size of 15, 3 supervisors, 12 retail assistants, with annual Sales $4m.
• Analyzing Branches P&L, monitoring sales trend
• Performing inventory analysis, keeping right stocks,
• Training, supervising, and appraising retail staff
• Assisting area manager with Annual budgeting, cost reduction, and operation efficiency.
• Competition analysis
• Leading team to achieve and exceed budget.
• Compliance with health and safety legislation
• Maintaining merchandising standards
• Working closely with Internal and external stakeholders
• Excellence customer service
• Supervised and managed daily scheduling, tasking, and administration.
• Efficiently and effectively identified and solved all problems that impacted direction of business.
• Oversaw projects to help goals, tasks and milestones align with organizational strategy.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

• Inbound materials (Raw materials, Packaging materials > 500SKUs) Quality assurance planning. Making sure all SKUs were sampled on time.
• Leading 3PL staff support QA Sampling.
• Compliance with food safety procedures, assisting internal and external food safety audit.
• Performed inventory movement analysis, making sure sufficient supply.
• Performed inventory stock-taking, variance analysis.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Ensure all materials supplied to production and packaging with QA released label.
• Operation efficiency and effectiveness - lean six sigma.
• Maintained and prioritized to-do-list and followed up to complete tasks on-time.
• Collaborated with other departments to establish smooth implementation of operational processes and procedures.
• Followed shipping and receiving procedures for goods and materials.
• Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.