Francis Edhi Gunawan
Head Of Regional Operations, APAC
Summary
Accomplished supply chain professional with a proven track record of leadership and management in contract manufacturers/ODMs, 3rd party logistics, and Asia Pacific regional supply chain teams. Skilled in devising annual business strategies to exceed customer expectations and driving operational excellence for Fortune 500 companies in various industries. Expertise in business process improvement/transformation/IT, successful implementation of D365, and driving postponement centre BCP for risk mitigation. Proficient in digital transformation, SAP, automated MRP system design/implementation, and end-to-end supply chain management including order management, warehouse/3PL management, procurement, and new product introduction management. Experience in setting up regional logistics centers and delivering training on demand forecasting and supply management to key distributors.
Overview
31
31
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Head of Regional Operations, APAC
GN Audio Singapore (Jabra & Steel Series)
11.2022 - Current
- Leadership: Oversee Regional Planning and Order Management Team. Total 23 team members located in Singapore, China, Hong Kong, Australia, Japan, Taiwan.
- Achievements: Successful implementation of New Ways of Planning & new release of Rapid Response in January 2023.
- Successful implementation of D365 in June 2023.
- Drive and implement Postponement Centre BCP (Business Continuity Planning) on risk mitigation in September 2023.
- Successful New Business Unit (Steel Series) Integration in June 2024.
- Successful implementation of Service Level Agreement (SLA) with Sales Team in Jan 2023.
- Improved OTIF: 82% (2022) => 95% (2024).
- Successful implementation of Manufacturing Strategy leads to improved Inventory Performance/Cash Flow (Days of Inventory): 78 Days/87M DKK (2022) => 43 Days/52M DKK (2023) => 35 Days/38M DKK (2024).
- Reduce Scrap Cost from USD 303k (2023) to USD 213k (2024).
- Improve Team engagement and team development on Power BI and Business Analytics skills.
Operation Planning & Analysis Lead
Cargill Tropical Palm
01.2019 - 10.2022
- Leadership: Oversee Product Supply Chain Team. Total 158 team members.
- Achievements: Successful completion of design and implementation of CIBP (Cargill Integrated Business Planning/Integrated Business Planning) in June 2020.
- Improved OTIF: 54% (2019) => 87% (2020).
- Successful cost savings initiative on shipment rates reduction in 2020 with cost savings of USD 365k.
- Develop and implemented Material Quality Forecast which helps drive Product level Forecast and create capability for forward looking view in Product Quality.
- Successfully drive formulation and implementation of Mitigation Plan across Functional Teams for COVID-19 to ensure business continuity and minimize downtime from COVID-19 impact.
- Digital Transformation: Design and implementation of CDP (Cargill Data Platform/Central Data Platform).
- Implemented Tank Inventory Buffer Management in 2019 to minimize inventory and improve OTIF as well as allow team to be pro-active and plan ahead for shipment.
- Implemented OTA as part of KPI to track and work with transport vendors closely to ensure no delay in customer shipments.
Supply Chain Manager; Department Head
Dyson Operations Pte Ltd
10.2015 - 01.2019
- Leadership: Oversee Factory Planners and Logistics/Warehouse Team. Total 19 team members.
- Achievements: Set-up and implement consignment process for 5 Contract Manufacturers.
- Set-up new Factory Planners and Logistics/Warehouse Team for new factory in Philippines.
- Oversee commission of new plant facility in Philippines, with focus on Supply Chain.
- Design and implement shelf-life tracking process.
- Successful roll out of new product SOP within 3 months with 100% of meeting customer shipment plan; despite challenges faced on new vendors and new materials stability.
- Mentor intern to design and implement Java apps database for reporting automation. Total 16 apps implemented. These apps improve team productivity significantly and remove manual (non-value add task) reporting activity; created savings of 13.3 manpower days every month.
Group Supply Chain Manager; Head of Supply Chain
Fast Flow Singapore Pte. Ltd.
01.2015 - 09.2015
- Leadership: Oversee Supply Chain & Logistics Team. Total 15 team members located in Singapore, Malaysia, China, Thailand.
- Responsible for P&L of China subsidiary.
- Part of Executive Committee Team; reporting directly to CEO.
- Lead monthly S&OP meeting with Sales Team to ensure alignment between Manufacturing Supply Plan and Customer Demand.
- Contract Manufacturing Management: Total 5 CMs located in China, Malaysia, and Singapore.
- Warehouse Management: Total 4 warehouses; located in Singapore, China, Malaysia, Thailand.
- Regional Operations Management (Supply Chain & Logistics).
- Oversee MS Navision 2015 ERP implementation for Supply Chain Group.
- Achievements: Set-up and implement KPIs for Regional Supply Chain and Logistics Team.
- Set-up and implement KPIs for key Contract Manufacturers.
- Completed Supply Chain Business Process Mapping for current state and Future state for ERP implementation.
- Streamline Singapore/Malaysia Hub business process. Achieved improved shipment turn-around time from 1 day to ½ day.
- Set-up and implement Chain Billing process.
- Negotiated and implement MSA (Manufacturing Service Agreement) with Contract Manufacturers.
- Negotiated and implement LSA (Logistics Service Agreement) with Logistics Service Provider.
- Design and implement Quality Tracking Process for major Contract Manufacturer.
Factory & Supply Planning Manager; Head of Operations for Asia Pacific
LSI Technology (Singapore) Pte. Ltd.
01.2010 - 11.2014
- Leadership: Oversee Asia Pacific Supply Chain Planning; Reverse Logistics Planning; Factory Managers. Total 15 direct reports located in China and Singapore.
- Contract Manufacturing/ODM Management: Total 5 CMs located in China, Thailand, and Malaysia.
- 3rd Party Logistics Management: Total 2 3PLs; located in China and Thailand.
- Regional Operations Management (Supply Chain & Reverse Logistics).
- Regional S&OP Management. Lead monthly S&OP meeting with Worldwide Sales Team to align Supply Plan and Inventory Mix to support Customers Demand. Close monitoring of Forecast Accuracy, OTIF, regular review of existing process flexibility to support ever changing market demand and ensure S&OP effectiveness.
- Achievements: Devised Annual Business Objective Strategy to consistently exceed customer expectations:
- Designed and implemented component buffer program at key CM/ODM. This translates to being able to meet 80% of customers’ upsides which translates to additional revenues (USD 3 Mil/month).
- Able to maintain consistent customer service delivery of 85% against customer requested shipment date (includes 80% of customers’ upsides).
- Designed and implemented Java apps database for reporting automation. Total 29 apps implemented. These apps improve team productivity significantly and remove manual (non-value add task) reporting activity. Each apps saves around 10 to 20 hours of manual task from the team.
- Overhauled and revamped Contract Manufacturers Score Card to align our customer expectation against our expectations to our Contract Manufacturers. Achieved significant improvements in Contract Manufacturers performance in meeting our customer requirements. Delivery performances improve from 64% to 95%.
- Successful documentation and implementation of ISO9001.
- Implementation of 2D Bar Code Label in our products packaging.
- Achieved 88% reduction in shipment processing time; translate to improved shipment turn-around time to customers as well as cost savings.
- Devised strategy to develop and grow Asia Pacific Team:
- Implementation of Parental care leave in Singapore office to encourage work/life balance and annual external corporate training program to foster continuous learning and improvement mindset.
- Achieved lowest staff turn-over in the whole organization (10% vs 50%; comparison with my counterparts from other teams).
- Achieved high staff engagement and contribution to the organization.
- Consistently achieved Outstanding Performance Rating in annual performance review. This rating is only reserved for top 10% high performance team members.
Integral Supply Planning Manager for South East Asia
Philips Electronics Singapore Pte Ltd
02.2008 - 05.2009
- Key Responsibilities: Oversee South East Asia Customer Service and Regional Planning Team.
- Total 5 direct reports.
- 3rd Party Logistics Management: Singapore 3PL.
- Achievements: Oversee successful implementation of SAP APO.
Regional Planning Manager for Asia Pacific
Apple Computer South Asia Pte Ltd
09.2004 - 01.2008
- Key Responsibilities: Oversee Desktop Regional Planning Team.
- Total 8 direct reports.
- Contract Manufacturing Management: Total 4 CMs located in China and Korea.
- 3rd Party Logistics Management: Total 3 3PLs located in Singapore, Japan, Australia.
- Lead monthly S&OP meeting with Worldwide Marketing Team.
- Achievements: Designed and developed automated system using java database to manage the following:
- Air/Sea tracking tool
- Automated Sell-in/Sell-thru/Forecast Report
- Automated Weekly Pack-out plan
- Achieve significant time savings for the team; about 15% of team time.
Regional Logistics/IT – Senior Executive; Regional Logistics Centre Singapore
Daimlerchrysler South East Asia Pte Ltd
09.1999 - 08.2004
- Key Responsibilities: Lead and provide coaching/training to Regional Logistics/IT Executives.
- Total 8 direct reports.
- Manage Vendor Return; Customer Return programs; Demand/Supply for the Asia Pacific region.
- Manage third party logistics service provider located in Singapore.
- Lead monthly S&OP meeting with key distributors to ensure alignment of inventory buffer mix with customer actual demand.
- Achievements: Managed successful business process/system start-up of the Regional Logistics Centre (RLC) in Singapore.
- Successful implementation of Vendor and Customer Logistics Service Agreement.
- Successful design and implementation of Theory of Constraint philosophy into Inventory Buffer Management Process.
Regional Planner/Systems Trainer
Eastman Kodak Company - Singapore Branch
07.1996 - 08.1999
- Achievements: Design and implement automated S&OP tool for Asia Pacific Region.
Planning Officer
Sennheiser Electronic Asia Pte Ltd
04.1995 - 06.1996
Materials Control Officer
Hong Kong Industrial Co. (Pte) Ltd.
06.1994 - 03.1995
Education
Master of Science Degree - Logistics
Nanyang Technological University
01.1998 - 01.2001
Bachelor of Business Management Degree - undefined
Ryerson University
01.1990 - 01.1994
Skills
Cross-functional teamwork
Proficient in computer applications
Proficient in Microsoft Office
Strategic issue analysis
Leadership in regional operations
Versatile in dynamic environments
Consistently trustworthy
Effective decision-making under pressure
Effective prioritization techniques
Clear interpersonal communication
Resilience in learning challenges
Effective verbal communication
Timeline
Head of Regional Operations, APAC
GN Audio Singapore (Jabra & Steel Series)
11.2022 - Current
Operation Planning & Analysis Lead
Cargill Tropical Palm
01.2019 - 10.2022
Supply Chain Manager; Department Head
Dyson Operations Pte Ltd
10.2015 - 01.2019
Group Supply Chain Manager; Head of Supply Chain
Fast Flow Singapore Pte. Ltd.
01.2015 - 09.2015
Factory & Supply Planning Manager; Head of Operations for Asia Pacific
LSI Technology (Singapore) Pte. Ltd.
01.2010 - 11.2014
Integral Supply Planning Manager for South East Asia
Philips Electronics Singapore Pte Ltd
02.2008 - 05.2009
Regional Planning Manager for Asia Pacific
Apple Computer South Asia Pte Ltd
09.2004 - 01.2008
Regional Logistics/IT – Senior Executive; Regional Logistics Centre Singapore
Daimlerchrysler South East Asia Pte Ltd
09.1999 - 08.2004
Master of Science Degree - Logistics
Nanyang Technological University
01.1998 - 01.2001
Regional Planner/Systems Trainer
Eastman Kodak Company - Singapore Branch
07.1996 - 08.1999
Planning Officer
Sennheiser Electronic Asia Pte Ltd
04.1995 - 06.1996
Materials Control Officer
Hong Kong Industrial Co. (Pte) Ltd.
06.1994 - 03.1995
Bachelor of Business Management Degree - undefined
Ryerson University
01.1990 - 01.1994