Francia Fajanilag
Overview
26
26
years of professional experience
1
1
Certification
Work History
Switchboard Operator
BT&T Network Corporation assigned in ADB
03.2013 - Current
- Operated multi-line phone system to manage incoming and outgoing calls.
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
- Assisted customers with inquiries and provided information about services.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Office Aide/Receiving Clerk
Top Serve Manpower assigned in ADB
10.2010 - 03.2013
- Provided customer service, addressing inquiries and resolving issues promptly.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Received and inspected incoming shipments for accuracy and quality.
- Traced missing material and shipments through vendor and customer communications.
Office Aide/ Receiving Clerk
Inland Corporation assigned in ADB
02.2000 - 09.2010
- Provided customer service, addressing inquiries and resolving issues promptly.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Received and inspected incoming shipments for accuracy and quality.
- Traced missing material and shipments through vendor and customer communications.
Education
Associate of Science - Computer System And Technology
EARIST
Sampaloc, Manila 03-1999
Skills
- Team collaboration
- Communication skills
- Multi-line phone operation
- Flexibility
- Filing management
- Information assistance
Languages
English
Intermediate (B1)
B1
Certification
E-TESDA Certification -Introduction to Book Keeping
Affiliations
Hack Attack Game - Certificate of Achievement September 16, 2024
References
References available upon request.
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteHybridTimeline
Switchboard Operator
BT&T Network Corporation assigned in ADB
03.2013 - Current
Office Aide/Receiving Clerk
Top Serve Manpower assigned in ADB
10.2010 - 03.2013
Office Aide/ Receiving Clerk
Inland Corporation assigned in ADB
02.2000 - 09.2010
Associate of Science - Computer System And Technology
EARIST