Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FRANCESCA STEPHANIE ESTAÑOL

Summary

Achieved significant improvements in order fulfillment and inventory management to ensure right balance of days cover while driving results for the company. Leveraging SAP experience and strong stakeholder relationships to enhance customer satisfaction through close collaboration with Logistics and Sales.

Overview

6
6
years of professional experience

Work History

Co-Managed Inventory Analyst

Nestle Philippines
03.2023 - Current
  • Ensuring stocks are replenished to Distributors on-time and in-full, to cover the target days cover
  • Collaborated with cross-functional teams such as sales, logistics, production sites for a happy flow of order cycle
  • Assisting the Distributors on possible issues from Order Replenishment to Claims Management

Customer Solutions Analyst

Nestle Philippines
12.2019 - 02.2023
  • Enhanced customer satisfaction by providing and ensuring On-Shelf Availability within the given delivery date by the Key Accounts, through coordination with cross-functional teams
  • Timely resolution of any issue to be encountered from Order to Cash
  • Increased flexibility and adaptability on customer demands while ensuring efficient, effective, and productive implementation within the company
  • Collaborated closely with sales teams to monitor customer special needs and month-on-month targets



Education

Accountancy

University of Santo Tomas
Manila City
06-2019

Skills

  • SAP experience
  • End-to-End Customer Engagement
  • Stakeholder Relationships
  • Cost reduction Strategies
  • Inventory Monitoring and Management
  • Delivery Planning

Languages

Filipino
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Co-Managed Inventory Analyst

Nestle Philippines
03.2023 - Current

Customer Solutions Analyst

Nestle Philippines
12.2019 - 02.2023

Accountancy

University of Santo Tomas

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FRANCESCA STEPHANIE ESTAÑOL