Foongyee Audrey Ng
Cheras
Summary
Results-driven Business analyst at Phillip Securities Pte Ltd with 3 years experience, bridging the gap between business needs and technical solutions.
Successfully delivered multiple projects, leading to significant improvements in trading operations. Expert in requirements gathering and user acceptance testing, fostering collaboration across teams to enhance trading platforms and optimize workflows.
Overview
3
3
years of professional experience
Work History
Business Analyst
Phillip Securities Pte Ltd
08.2022 - 08.2025
- Collaborate with stakeholders to understand business needs, processes, and objectives. Identify gaps, inefficiencies, and opportunities for process improvement in brokerage operations.
- Document functional and technical requirements for trading systems, compliance tools, and customer management platforms.
- Work with IT teams to enhance trading platforms, middle-office systems, and back-office systems.
- Analyze trading workflows, market data integration, and client reporting systems for optimization.
- Lead and support implementation of new systems or enhancements in trading platforms and processes.
- Conduct user acceptance testing (UAT) and ensure smooth rollout of solutions.
Education
Diploma - International Business
Singapore Institute of Management
Singapore04-2019
Bachelors of Business Information Systems - Business Information System
University of Wollongong
Singapore 06-2022
Skills
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Project management
- User acceptance testing
- Workflow Analysis
- Business process improvement
- Test case scenarios
- Business process modeling
- HTML and CSS
- Problem-solving
- Agile methodologies
- Tableau
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Chinese (Cantonese)
Intermediate (B1)
Timeline
Business Analyst
Phillip Securities Pte Ltd
08.2022 - 08.2025
Diploma - International Business
Singapore Institute of Management
Bachelors of Business Information Systems - Business Information System
University of Wollongong
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