Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
21
21
years of professional experience
Work History
Director
E-Xin Mart Pte Ltd
09.2017 - Current
Managed daily operations while overseeing multiple locations to foster increased productivity.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Store Manager
Sheng Siong Supermarket
02.2003 - 08.2017
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.