FOO KWONG MENG
Summary
Results-oriented HR professional with 15+ years of experience transitioning from Talent Acquisition Manager to HR Technology Manager. Demonstrated expertise in project management and successfully implementing HR applications, streamlining processes, and improving operational efficiency. Adept at aligning HR strategies with organizational objectives to promote employee engagement and drive performance, fostering a culture of continuous improvement.
Overview
19
19
years of professional experience
Work History
Senior Manager, Human Resources
National University of Singapore
11.2015 - Current
- HR Systems Management: Managed and optimized HR systems, collaborated with vendors for system updates, and provided first-level support, including troubleshooting and escalation
- Implementation & Training: Facilitated the deployment of new HR technologies, partnered with cross-functional teams to analyze requirements and recommend solutions, and delivered training and support to HR teams
- Process Improvement & Automation: Identified opportunities for process enhancements, automation, and system upgrades to drive efficiency
- Industry Trends: Monitored industry trends and best practices to ensure the effective use of cutting-edge HR systems and technologies
- Led Talent Management initiatives, executing the roll-out of Hi-Potential Development and Succession Planning in collaboration with the Center of Excellence
- Managed the full cycle of the Hi-Po Program, including nomination, selection, development planning, and graduation of key talents
- Analysed key HR metrics related to talent, enhancing employee feedback mechanisms and utilizing data to inform HR interventions and process improvements
- Developed and implemented effective recruitment strategies to attract top talent in the pharmaceutical industry
- Collaborated with hiring managers to understand staffing needs and create tailored job descriptions
- Managed the end-to-end recruitment process, including sourcing, interviewing, and onboarding
Talent Acquisition Manager, Human Resources
Singtel Telecommunications
04.2014 - 11.2015
- HR Strategy Development: Collaborated with senior management to devise and execute HR strategies aligned with business objectives
- Policy & Compliance: Ensured HR policies and programs were compliant with local legislation and organizational standards
- Talent Management: Managed manpower budgeting, talent acquisition, and performance management
- Achievements: Led recruitment for the Network Division, significantly reducing costs through optimized internal resources and diverse recruitment channels
- Recognized with an off-cycle promotion and bonus for outstanding performance
HR Manager
Computer Sciences Corporation
11.2007 - 04.2014
- HR Operations: Directed HR services and employee lifecycle management for 300 employees, supporting recruitment, employee relations, and training
- Policy Development: Developed and refined HR policies to ensure compliance and address organizational needs
- Achievements: Revamped HR policies, including referral incentives and overtime pay, improving compliance and operational efficiency
- Reporting: Created a new reporting format for senior management, enhancing data analysis and decision-making
HR Consultant
Novo Consultancy
02.2006 - 11.2007
- Recruitment & Client Relations: Managed full-cycle recruitment and built strong client relationships to support ongoing staffing requirements
Education
Graduate Diploma - Human Resources
Southern Cross University
01.2009
Bachelor of Business - Marketing
University of London (SIM)
01.2005
Skills
- Project Management
- Strategic Planning
- Communication & Influence
- Continuous Improvement
- Digital Transformation
- Recruitment Strategies
- Talent Acquisition
- Career Development
- Employee Onboarding
- Human Resources Operations
- HRIS management
Executiveoverview
Results-oriented HR professional with over 15 years of experience, evolving from Talent Acquisition Manager to HR Technology Manager. Proven expertise in project management and the implementation of HR applications, dedicated to optimizing processes and enhancing operational efficiency. Skilled in aligning HR strategies with organizational goals to drive employee engagement and performance, while fostering a culture of continuous improvement.
Certificationscourses
- Certified Associate in Project Management, NTUC Learning Hub, 2022
- Python for Artificial Intelligence and Machine Learning, NUS School of Computing, 2024
- Power BI Data Visualization, NUS Information Technology Enablement, 2024
- Design for Agility, NUS College of Design and Engineering, 2023
- Artificial Intelligence Competency Course (Foundation), 2023
- Robotics Process Automation (Power Automate), NUS Information Technology Enablement, 2022
- RPA Using Excel Macro, NUS Institute of Systems Science, 2020
Personal Information
- Available: 1 month notice
- Nationality: Singaporean
Timeline
Senior Manager, Human Resources
National University of Singapore
11.2015 - Current
Talent Acquisition Manager, Human Resources
Singtel Telecommunications
04.2014 - 11.2015
HR Manager
Computer Sciences Corporation
11.2007 - 04.2014
HR Consultant
Novo Consultancy
02.2006 - 11.2007
Bachelor of Business - Marketing
University of London (SIM)
Graduate Diploma - Human Resources
Southern Cross University
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