CHERYL FLORES
FNB Operation manager
SINGAPORE,SINGAPORE
Summary
Observant server with 6 years of experience facilitating fantastic dining experiences. Food industry with experience seating guests and positive attitude. Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
6
6
years of professional experience
Work History
Operations Manager
SO FRANCE
SINGAPORE, SINGAPORE
09.2021 - Current
- Greeted guests warmly to foster welcoming environment.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Education
Diploma -
Holly Trinity School
General Santos City 06.2013
High School Diploma -
Malandag Malungon Philippines
PHILIPPINES03.2011
Skills
- Transactions and Cash Handling
- Cool Under Pressure
- Billing and Payment Processing
- Tool Preparation
- Customer Preferences
- Customer Service and Rapport
- Menu Memorization and Presentation
- High-Volume Dining
- Conflict and Complaint Resolution
Timeline
Food and Beverage Server
Senior captain
10.2021 - Current
Diploma -
Holly Trinity School
High School Diploma -
Malandag Malungon Philippines
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