NUR AFIZAH
Summary
Responsible and self-motivated individual with a positive attitude. Possesses a strong sense of empathy and excels in strategic and analytical thinking. Skilled in multitasking and prioritizing tasks effectively. Maintains a positive mindset towards learning new skills, always eager to expand knowledge and grow both personally and professionally.
Overview
23
23
years of professional experience
Work History
Sales Specialist
Maid Avenue
05.2025 - Current
- Close to 50 successful helper matches and deployed in 4 months.
- Developed strong clients relationships, enhancing client satisfaction and loyalty.
- Analyzed sales data to refine strategies and improve overall performance.
- Built rapport with clients and assessed needs to make biodatas recommendations.
- Share with clients about individual helper's skills and knowledge to aid in selecting best options for each individuals' needs.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Built relationships with clients and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
Independent Advisor Thermomix
The Future Of Cooking
07.2022 - 04.2025
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Conducted classes as part of clients' purchase perks
Freelance baking instructor
Self Employed
09.2015 - 02.2025
- Reviewed class and student records to identify improvement opportunities.
- Held baking classes at studio and home settings.
Cookbooks author
Self Employed
01.2022 - 01.2023
- Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
- Achieved a positive work-life balance by setting realistic goals, managing time efficiently, and maintaining a healthy lifestyle.
- Maintained professional relationships with peers and mentors who provided valuable advice during the writing process.
- Build recipes and worked with individuals to create 2 recipe books with fellow contributors.
Clinic Manager (7 chairs dental centre)
T32 Dental Centre
11.2014 - 11.2015
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.
Senior Operations Executive
Healthway Medical Group
02.2013 - 10.2014
- Ensured compliance with industry regulations as well as internal policies by creating comprehensive guidelines for employees at all levels.
- Developed high-performing teams through targeted recruitment, mentoring, coaching, and ongoing performance evaluation.
- Reduced employee turnover rates by fostering a positive work environment and providing opportunities for professional development.
- Improved overall customer satisfaction rates by implementing new training programs for frontline staff.
- Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
Dental trainer
Healthway Medical Group
08.2011 - 01.2013
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Dental Sales & Marketing Executive
Healthway Medical Group
06.2010 - 08.2011
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Coordinated with design and media teams to develop high-quality creative assets.
Pre-school teacher
KLC School of Education
03.2008 - 05.2010
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
Dental Surgery Assistant
Royal Melbourne Institute of Technology
08.2002 - 02.2008
- Participated in professional development opportunities to stay current on industry trends, deepening knowledge of dental assistant roles and responsibilities.
- Developed strong relationships with patients, addressing their concerns and building trust for improved outcomes.
- Prepared radiographs for diagnostic purposes, adhering to strict safety guidelines to protect both patients and staff members from radiation exposure risks.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Enhanced team collaboration within the practice through proactive communication efforts among staff members resulting in increased productivity.
Education
Certificate of Employment Intermediaries (CEI)
NTUC Learning Hub
07-2025
Certificate in Sports Science
Republic Polytechnic
11-2024
MOE Registered STEM And Cultural Instructor
MIinistry of Education
10-2024
Certificate in Preschool Teaching -
KLC School of Education
03-2009
Certificate in Dental Assisting -
Royal Melbourne Institute of Technology
01.2002
GCE 'O' Level -
Fuchun Secondary School
01.2001
Skills
- Active listener
- Customer service skill
- Persuasive
- Telephone communication skill
- Creativity
- Communication
- Problem Solving
- Team Player
- Leadership
Timeline
Sales Specialist
Maid Avenue
05.2025 - Current
Independent Advisor Thermomix
The Future Of Cooking
07.2022 - 04.2025
Cookbooks author
Self Employed
01.2022 - 01.2023
Freelance baking instructor
Self Employed
09.2015 - 02.2025
Clinic Manager (7 chairs dental centre)
T32 Dental Centre
11.2014 - 11.2015
Senior Operations Executive
Healthway Medical Group
02.2013 - 10.2014
Dental trainer
Healthway Medical Group
08.2011 - 01.2013
Dental Sales & Marketing Executive
Healthway Medical Group
06.2010 - 08.2011
Pre-school teacher
KLC School of Education
03.2008 - 05.2010
Dental Surgery Assistant
Royal Melbourne Institute of Technology
08.2002 - 02.2008
Certificate in Dental Assisting -
Royal Melbourne Institute of Technology
Certificate of Employment Intermediaries (CEI)
NTUC Learning Hub
Certificate in Sports Science
Republic Polytechnic
MOE Registered STEM And Cultural Instructor
MIinistry of Education
Certificate in Preschool Teaching -
KLC School of Education
GCE 'O' Level -
Fuchun Secondary School
Similar Profiles
RENE RIVERARENE RIVERA
Temporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NYTemporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NY
Becky A. DouglasBecky A. Douglas
Server at The Hampton MaidServer at The Hampton Maid
Amie YoungAmie Young
Team Leader at Maid CleanerTeam Leader at Maid Cleaner
RYAN THOMASRYAN THOMAS
Sales Specialist at AppleSales Specialist at Apple
Kathy FooteKathy Foote
Sales Specialist at Home DepotSales Specialist at Home Depot