FIZA HASSAIM
Summary
Proven team player and skilled housekeeper, I excelled at THE SOUTHBIRDGE HOTEL by enhancing cleanliness and customer satisfaction. Leveraging strong organizational abilities and a commitment to safety, I also contributed to FLEX PTP's machinery operation, training peers for improved efficiency. Achieved notable improvements in operational standards and teamwork, embodying a blend of hard and soft skills vital for dynamic work environments.
Overview
7
7
years of professional experience
Work History
Housekeeper
THE SOUTHBIRDGE HOTEL
09.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Operator
FLEX PTP
08.2017 - 06.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
SPM -
SEKOLAH MENENGAH KEBANGSAAN KUALA BALAH
MALAYSIA2016
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Languages
Malay
Bilingual or Proficient (C2)
English
Elementary (A2)
Timeline
Housekeeper
THE SOUTHBIRDGE HOTEL
09.2020 - Current
Operator
FLEX PTP
08.2017 - 06.2020
SPM -
SEKOLAH MENENGAH KEBANGSAAN KUALA BALAH
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