Firdous Syed

• 3 years of overall experience in QA Software Testing Services.
• In my recent role as a UAT Test Analyst, Successfully performed E2E Business verification, with no production issues & defect slippage for the following-

1. CA's Rights & Warrants on all platforms (Pega, Internet Banking & Mobile Banking).

2. New Broker Code, Buy & Sell of Shares, and response to the respective Corporate Actions.

3. CPF/SRS functionalities on CIU Pega, which includes - Account mgmt., Trade mgmt, Cash mgmt, Counter code mgmt, Corporate actions & Reports)

4. CA's Dividends, Cash Offer & Share Offer on all platforms (Pega, Internet Banking & Mobile Banking)

• Published User Requirement Specifications for CIU Pega Enhancements, to overcome the knowledge gaps between the development team and the Business users. This document was the single source of reference for code development, after signed off by IT PM & Project stakeholders.
• Successfully delivered high quality software applications meeting business standards and customer expectations. E.g. in my recent project identified more than 20 Critical & 30 High severity defects during project execution.
• Proficient experience in Quality Assurance Testing in the following - Functional, Regression, System Testing & User Acceptance Testing (UAT).
• In depth experience of Soft. Development Life Cycle - Waterfall & Agile Model & Soft. Testing Life Cycle (STLC).
• Proficient communication and presentation skills. Ability to work in a team and independent.
• Hands on experience in Robotic Process Automation - Blue Prism and UI Path Created Flowchart for process depicting various human interactions. Understanding of various stages and links.
• In depth experience in: Test Automation and Functional Testing. Test Plans, Documentation Review, Test Case writing, Test Case Execution and Defect logging and tracking, Test Reporting and UAT support.

• Date of Birth: 01/03/95
• Nationality: Indian
• Marital Status: Married
• Visa Status: Dependent Pass valid until 01/2022