Firdaus Sam

• Delivered exceptional customer service to ensure passenger satisfaction and comfort during flights.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.

• Streamlined operational workflows, enhancing efficiency across multiple departments.
• Oversaw project timelines, ensuring on-time delivery of key initiatives within budget constraints.

• Supervised daily operations, ensuring compliance with healthcare regulations and standards.
• Coordinated patient care activities, improving workflow efficiency across departments.

Known as the World’s Best Low Cost Airline where all the cabin crew are

empowered with a fun and friendly personality with a local aviation authority

safety compliance. In additional with advanced customer relations skills and

inflight sales throughout the flight.