Firdaus Ahmad
Summary
A team player who is always ready to help, actively listening and supporting and respecting others as well as their thoughts and opinions. Willing to take up challenges to gain exposure and broaden up my knowledge through experiences. Excellent time management, adaptability to different situations and environment, passion in provision of good customer service, good attention to detail, and eager to learn from mistakes.
Overview
4
4
years of professional experience
Work History
Standard Chartered Marathon
Standard Chartered
09.2019
- Ushering the athletes on which lane they need to go
- Giving basic directions of water station and washrooms.
Usher at Monster Jam Singapore
Monster Jam Singapore
12.2019
- Ushering the patrons to their seat allocation
- Answer to any queries
- Check for any suspicious activities.
Part-Time Sales Associate and Logistics
Prism +
12.2019 - 03.2020
- Promote to customers in buying the tv or monitor, offer customer assistance, give options and suggestions, and also provide product information of the tv or the monitor
- Restock of monitor and tv when new shipments arrive at the warehouse.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Part-Time Crew at Walk of Lights
Christmas Wonderland, Blue Sky Events Pte Ltd
12.2020
- Worked front counter, ticket scanner and crowd control
- Worked well with teammates
- Ensuring that patrons are correctly scanned and are in the right lane
Part-Time Crew at Walk of Lights
Christmas Wonderland, Blue Sky Events Pte Ltd
12.2021
- Worked front counter, ticket scanner and crowd control
- Worked well with teammates
- Ensuring that patrons are correctly scanned and are in the right lane
Internship and Part Time - Operations and Technical Department
Bourbon Offshore Asia Pte Ltd
10.2021 - 04.2022
- Tasked in checking all the vessels that BOA manages
- Daily Report, Month End Report, Monthly Zonal Maintenance Plan, PPE Inventory, Monthly Hygiene Inspection and Bulk Hose Inspection
- Additional works that can be added are Vessel Certificate (ensure that the vessel’s certificate is up to date), Raising Purchase Request, TNT Courier and many more.
- Sorted and organized files, spreadsheets, and reports.
Internship and Part Time - Accountings
Trans Arctic Global Marine Services
03.2023 - 09.2023
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, and Excel, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to clients.
- Reviewed and paid vendor invoices monthly.
Dispatch Rider
Food Panda
03.2021 - Current
- Delivering customers food and beverages
- Making sure that items are sent without spillage
- Ensure to send items on time.
Education
PSLE -
Tampines Primary School
Singapore01.2014
GCE "N" Levels -
Junyuan Secondary School
Singapore01.2018
GCE "O" Levels -
Junyuan Secondary School
Singapore01.2019
Higher Nitec in Maritime Business -
ITE College Central
Singapore04.2022
Diploma in Maritime Business -
Singapore Polytechnic
Singapore04.2025
Skills
- Customer Service & Customer Engagement
- Teamwork and Collaboration
- Time Management
- Clear Communication
- Working under pressure
- Problem-solving skills
- Microsoft Office, Microsoft Word, Excel
- Multitasking Abilities
Personal Information
- Age: 22
- Ethnicity: Malay
- Title: Full Time Student in Singapore Polytechnic
- Date of Birth: 03/12/02
- Gender: Male
- Marital Status: Single
Other Qualifications
- Proficient in Public Speaking
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Intermediate in SalesForce (Learnt in 6-months Customer Relationship Management Module during ITE)
- Intermediate in Coding
- Sports Player (Rugby, Soccer, Badminton)
Achievements Awards
- Recipient of CCC BURSARY AWARD 2021
- Recipient of CCC BURSARY AWARD 2020
- Certificate of Achievement in Mobile Robot in Mechatronics – March 2018
- Institute of Technical Education Singapore
- Certificate of Completion in F1 Engineering – March 2017
- CIGNATURE ENRICHMENT GROUP
- Certificate of Workshop for Social Media Content Creation – March 2016
- Republic Polytechnic
- Certificate of Workshop for Social Entrepreneurship & Innovation – April 2016
References
Mr Mohamad Farhan, Class Advisor / Lecturer, ITE College Central, 8661 2311
Hobbies and Interests
Playing outdoor sport, Doing outdoor activities, Reading, and Cooking
Timeline
Internship and Part Time - Accountings
Trans Arctic Global Marine Services
03.2023 - 09.2023
Part-Time Crew at Walk of Lights
Christmas Wonderland, Blue Sky Events Pte Ltd
12.2021
Internship and Part Time - Operations and Technical Department
Bourbon Offshore Asia Pte Ltd
10.2021 - 04.2022
Dispatch Rider
Food Panda
03.2021 - Current
Part-Time Crew at Walk of Lights
Christmas Wonderland, Blue Sky Events Pte Ltd
12.2020
Usher at Monster Jam Singapore
Monster Jam Singapore
12.2019
Part-Time Sales Associate and Logistics
Prism +
12.2019 - 03.2020
Standard Chartered Marathon
Standard Chartered
09.2019
PSLE -
Tampines Primary School
GCE "N" Levels -
Junyuan Secondary School
GCE "O" Levels -
Junyuan Secondary School
Higher Nitec in Maritime Business -
ITE College Central
Diploma in Maritime Business -
Singapore Polytechnic
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