Workday
Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Hi, I’m
Fiona Loh
HR Business Partner
Summary
Overview
8
years of professional experience
3
Certifications
4
Languages
Work History
Bottling Investments Group, The Coca-Cola Company
People & Culture Consultant (Enabling Functions)
7 2021 - Current
Job overview
- Serve as the People (HR) point of contact for all Enabling Functions (People, Finance, IT, Legal, PACS, Strategy), bridging between COEs and business
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Support the execution of People-related initiatives such as, talent management, employee career development, performance management, learning and various other HR programs
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Established mentorship programs connecting senior leaders with newer hires, fostering collaboration and knowledge sharing across the organization, in Legal ad Strategy team
- Manage Engagement Activities and Communications in Group Office and Enabling functions
- Took lead in driving functional capability skills development in PACS, Legal and IT; Identifying skill gaps within teams and delivered targeted coaching or training solutions accordingly.
- Participated in projects involving diversity, equity and inclusion, rewards compensation, engagement survey
- Council Member of Employer Branding – to educate and build employer brand internally and externally, auditing social media accounts to ensure aligned look and feel and content throughout.
Bottling Investments Group, The Coca-Cola Company
HR Coordinator
2020.04 - 2021.07 (1 year & 3 months)
Job overview
- Supports the HR team in all operation matters (coordinating in trainings session, setting up shared folders, updating dashboard)
- Prepare Onboarding and Offboarding for associates - Liaising with IT, external vendors and new hire to ensure smooth onboarding and offboarding
- Lead Pulse and EIS Survey implementation
- Participate in WTMM (Works That Matter Most) projects in HR team (Apprenticeship program, Data Management and analysis for HR
- Survey Moderator for Performance Enablement (Upward Feedback and Manager Reflection)
- Assist in Employee Engagement Activities in office
- Coordinate and arrange workshop and conferences (HR, PAC)
- Administrative support to PAC director
- Procurement and vendor Support (HR & PAC) – Liaise with vendor for service agreement and PO, ensure timely payment processing
- HR BP – recruiting of new positions in view of new structure, provide HR policy guidance
- Council Member of Employer Branding – to educate and build employer brand internally and externally, auditing social media accounts to ensure aligned look and feel and content throughout.
Bottling Investments Group, The Coca-Cola Company
Admin Assistant
2018.10 - 2020.04 (1 year & 6 months)
Job overview
- Supports Bottling Investments Group Chief People Officer (HR) and Chief Information Officer (CIO) and Public Affairs, Communication and Sustainability (PACS) director
- High volume of scheduling meetings and coordinating of events / workshops
- Intensive travel planning, booking and arrangement including visa
- High volume expenses claim for associates in SAP Concur
- Create PR / GR in SAP system
- Supports on-boarding and off-boarding of associates in Bottling Investments Group
- Handle HR operations
- Prepare monthly reports on People metrics for senior leadership team.
The Coca-Cola Company, APAC Group
Admin Assistant
2016.02 - 2018.09 (2 years & 7 months)
Job overview
- Supports APAC VPs and Director in Communication, Strategy Planning and Human Resource respectively
- High volume of scheduling meeting and coordinating achoo events / workshops overseas and locally
- Intensive travel planning, booking and arrangement for multiple VPs and Director level, also including visa arrangement, hotel and transport arrangement where necessary
- Create Purchase Order for purchases and Good Receipt POs in SAP
- Liaise with vendors regarding quotations and invoices
- High volume expenses claim for associates in SAP Concur
- Assist and coordinating in major events in the company.
Education
National University of Singapore
Bachelor's Degree in Computing – Business Focus
University Overview
Ngee Ann Polytechnic
Diploma in Internetworking and Communication, IT
University Overview
Skills
Training facilitation
Certification
Red Hat Certified System Administrator – Red Hat Enterprise Linux 5, 04/01/10, 100-178-722
Detailed Experience
Detailed Experience
- 07/01/21, Present, Strategic Business Partner Lead (Enabling functions), The Coca-Cola Company, Singapore, Manage Engagement Activities and Communications in Group Office and Enabling functions, Serve as the People (HR) point of contact for all Enabling Functions (People, Finance, IT, Legal, PACS, Strategy), Manage end to end recruitment process with line managers and the Talent Acquisition team. This includes screening of proposed candidates, participating in candidate interviews; and supporting the candidate offer., Support the execution of People-related initiatives such as, talent management, employee career development, performance management, learning and various other programs., Took lead in driving functional capability skills development in PACS, Legal and IT., Participated in projects involving diversity, equity and inclusion, rewards compensation, engagement survey, Council Member of Employer Branding – to educate and build employer brand internally and externally, auditing social media accounts to ensure aligned look and feel and content throughout.
- 04/01/20, 07/01/21, HR Coordinator & BP, The Coca-Cola Company, Singapore, Supports the HR team in all operation matters (coordinating in trainings session, setting up shared folders, updating dashboard), Prepare Onboarding and Offboarding for associates - Liaising with IT, external vendors and new hire to ensure smooth onboarding and offboarding, Lead Pulse and EIS Survey implementation, Participate in WTMM (Works That Matter Most) projects in HR team (Apprenticeship program, Data Management and analysis for HR, Survey Moderator for Performance Enablement (Upward Feedback and Manager Reflection), Assist in Employee Engagement Activities in office, Coordinate and arrange workshop and conferences (HR, PAC), Administrative support to PAC director, Procurement and vendor Support (HR & PAC) – Liaise with vendor for service agreement and PO, ensure timely payment processing, HR BP – recruiting of new positions in view of new structure, provide HR policy guidance, Council Member of Employer Branding – to educate and build employer brand internally and externally, auditing social media accounts to ensure aligned look and feel and content throughout.
- 10/01/18, 04/01/20, Admin Assistant, The Coca-Cola Company, Singapore, Supports Bottling Investments Group Chief People Officer (HR) and Chief Information Officer (CIO) and Public Affairs, Communication and Sustainability (PACS) director, High volume of scheduling meetings and coordinating of events / workshops, Intensive travel planning, booking and arrangement including visa, High volume expenses claim for associates in SAP Concur, Create PR / GR in SAP system, Supports on-boarding and off-boarding of associates in Bottling Investments Group, Handle HR operations, Prepare monthly reports on People metrics for senior leadership team
- 02/01/16, 09/01/18, Admin Assistant, The Coca-Cola Company, Singapore, Provide full operational and administrative support to CIO, Vice Presidents and team, Arrange travel and accommodations (hotel, flight, airport transfer), liaison with the travel agents on bookings and invoices, and visa arrangements when necessary, Travel expense reimbursement management with SAP, Liaise with vendors regarding quotations and invoices, Creation of Purchase Requisition in SAP for vendor payment processing, Coordination of workshop and meetings including coordinating with hotel, printing of materials, arrangement of logistics (i.e. air tickets for participants, accommodation and meals arrangement) overseas and locally, Extensive calendar management for associates including liaising with meeting participants for time availability, liaising with external parties for meetings
- 10/01/19, 03/01/20, Admin Assistant, The Coca-Cola Company, Singapore, Supports Bottling Investments Group Chief People Officer (HR) and Chief Information Officer (CIO) and Public Affairs, Communication and Sustainability (PACS) director, High volume of scheduling meetings and coordinating of events / workshops, Intensive travel planning, booking and arrangement including visa, High volume expenses claim for associates in SAP Concur, Create PR / GR in SAP system, Supports on-boarding and off-boarding of associates in Bottling Investments Group, Handle HR operations, Prepare monthly reports on People metrics for senior leadership team
- 02/01/11, 02/01/16, Administrator, Pan Island Air-conditioning Refrigeration & Electrical Co., Singapore, Assistant to Sole Proprietor, Prepare invoices, quotations, service reports & statement of accounts, Prepare accounts (GST, closing), Scheduling jobs to technician, Answer to minimal sales call
- 02/01/09, 02/01/11, In-house Infrastructure Engineer, Hewlett Packard, Singapore, Develop & program a report system for analyzing network connections and running speed around the world in HP, Pilot testing for upgraded software needed for VPN connections, Team Lead in projects: coordinate and ensure that tasks are fulfilled and within schedule
- 09/11/06, 09/21/06, Hotel Information Desk Officer, IMF/World Bank 2006, Singapore, Answer queries from delegates, Arrange transportation for departure to the airport, Coordinate bus shuttle service, Introduce Singapore to the delegates
- 01/01/04, 01/01/08, IT Trainer, Ideal Project.Com Pte Ltd, Singapore, Teach students ranging from K1 to Primary 6 using computer software to learn subjects in schools
- 11/01/04, 11/01/05, Coordinator, MediaCorp Studios Pte. Ltd, Singapore, Coordinate the children while waiting for performing on stage, Give cue to performers to get on stage, Sort out the costumes, Prepare props and sets for the performance, Take attendance of students
- 05/01/05, 09/01/05, IT/Network Engineer, NCS (Communication Engineering) Pte Ltd, Singapore, Monitor NUS network, Troubleshoot problems from users, Migration of switches, Configure Access Points and switches
- 05/01/04, 10/01/04, IT/Network Engineer, NCS (Communication Engineering) Pte Ltd, Singapore, Configuring Router and Switches, Troubleshoot GPRS, Configure PDAs for GPRS & VPN, Do documentations
- 01/01/01, 01/01/05, IT Assistant and Trainer, Ideal Project.Com Pte Ltd, Singapore, Assist Teacher in NITLP & Computer Classes, Teach in NITLP, Develop worksheets for students, Answering Phone Calls
- 01/01/01, 05/01/03, Assistant Clerk, Pan Island Air-Conditioning Refrigeration & Electrical Co., Singapore, Book Keeping, Filing documents, Data Entry, Preparing documents (invoices, service reports)
Number Of Kids
Number Of Kids
2Year Of Birth
Year Of Birth
1985Leadership Experience
Leadership Experience
- National Police Cadet Corps (NPCC), Staff Sergeant, 1998 – 2001
- Prefectorial Board, Executive Member, 1999 - 2001
- National Police Cadet Corps (NPCC), Cadet Inspector, 2002-2005
- National Police Cadet Corps (NPCC), Honorary Officer, 2005-2008
- Prefectorial Board, Executive Member
- National Police Cadet Corps (NPCC), Cadet Inspector
- National Police Cadet Corps (NPCC), Honorary Officer
Availability
Availability
1-month noticePersonal Information
Personal Information
- Nationality: Singaporean
- Marital Status: Married
Awards
Awards
- Colours Award for National Police Cadet Corps, Staff Sergeant in 2001
- Merit Award for Prefectorial Board, Executive Member in 2001
- Top in Programming Practice 1 in 2003
- Top in Database Application Development in 2004
- Silver Award of Achievement in CCA in 2005
- Friends of Braddell-Westlake Secondary School, NPCC, Cadet Inspector in 2005
- Commissioner of Police Award – Team Testimonal in 2006
- Commissioner of Police Award – Team Commendation in 2008
- Commissioner of Police Award – Team Testimonial in 2008
Accomplishments
Accomplishments
- Collaborated with team of 4 in the development of Engagement Insights Survey for BIG markets.
- Successfully bring up overall Engagement Score of Legal function from 75 to 91
- Used Microsoft Excel to develop learning & development tracking across different BIG markets domain.
- Spearheaded engagement activities in Group Office and Enabling Functions
Software
Canva
Timeline
HR Coordinator
Bottling Investments Group, The Coca-Cola Company
2020.04 - 2021.07 (1 year & 3 months)
Admin Assistant
Bottling Investments Group, The Coca-Cola Company
2018.10 - 2020.04 (1 year & 6 months)
Admin Assistant
The Coca-Cola Company, APAC Group
2016.02 - 2018.09 (2 years & 7 months)
People & Culture Consultant (Enabling Functions)
Bottling Investments Group, The Coca-Cola Company
7 2021 - Current
National University of Singapore
Bachelor's Degree in Computing – Business Focus
2008.04
Ngee Ann Polytechnic
Diploma in Internetworking and Communication, IT
2005.04
Red Hat Certified System Administrator – Red Hat Enterprise Linux 5, 04/01/10, 100-178-722
Solution Consultant mySAP ERP – Integrated Business Processes in mySAP ERP for SME, 01/01/09, 0006304350
IHRP-CA, 11/01/20, 11/01/23, CA20200400116
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