Finbar Michael D'Souza
Logistics Manager
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
44
44
years of professional experience
1
1
Language
Work History
APJ Logistics Manager
Hewlett Packard Enterprise
10.1992 - 04.2024
- Collaborated with cross-functional teams in APJ, EU, US to ensure seamless coordination of supply chain activities.
- Conducted regular audits of logistics practices across APAC to identify areas for improvement and implement corrective actions accordingly.
- Managed a team of logistics professionals across APAC, providing coaching and guidance for skill enhancement.
- Improved on-time delivery rates by optimizing transportation routes and scheduling across APJ
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures in APJ.
- Played an instrumental role in the successful integration of acquired businesses APAC, seamlessly incorporating their logistics operations into existing workflows.
- Meticulously tracked shipments from origin to destination in APJ, proactively addressing any delays or issues that arose during transit.
- Developed strong relationships with Logistics Service Providers, leading to improved pricing and service levels across APAC.
- Negotiated favorable terms with Logistics Service Providers, resulting in significant cost savings for the organization without compromising service quality.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Streamlined logistics processes by implementing efficient shipment management systems.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Facilitated smooth communication between sales, production, and distribution departments across APJ to improve overall workflow efficiency.
- Established contingency plans for potential disruptions in the supply chain across APJ, ensuring business continuity during unforeseen circumstances.
- Kept corporate departments and customers updated on critical shipments.
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes across APJ.
- Coordinated dispatching of 30 drivers to accomplish daily delivery requirements in Singapore and Malaysia.
- Monitored logistics performance and identified improvement opportunities.
- Led Logistics Service Providers in achieving delivery time and cost targets.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Secured discounts from Logistics Service Providers to deliver substantial cost savings.
- Created and enforced detailed organization processes to increase quality and service standards.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reviewed and negotiated contracts with Logistics Service Ptoviders to optimize shipping costs.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with manufacturing and supply chain management.
Aviation Logistics Specialist
Republic Of Singapore Air Force
09.1980 - 10.1992
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.
- Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Evaluated potential risks in the supply chain, creating contingency plans to mitigate disruptions in critical operations.
- Implemented lean principles within the logistics department, reducing waste and improving overall efficiency in warehouse operations.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Tracked and managed transfer paperwork such as packing lists.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Validated inventory levels and updated systems using handheld devices.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Issued timely and accurate responses to both internal and external inquiries.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
No Degree - Purchasing And Materials Management
SG Institute of Purchasing Materials Management
Singapore 04.2001 -
No Degree -
St Gabriels Secondary
Singapore 04.2001 -
Skills
Skilled in Microsoft Excel, Word, Powerpoint
Carrier Negotiations
Shipping Documentation
Customs Compliance
Transportation management system
International Freight Management
Domestic Freight Management
Team Management
Distribution Management
Vendor Relationship Management
Mentoring and training
Warehouse Management
Logistics Management
Global Logistics Coordination
Heavy Lifting
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Timeline
No Degree - Purchasing And Materials Management
SG Institute of Purchasing Materials Management
04.2001 -
No Degree -
St Gabriels Secondary
04.2001 -
APJ Logistics Manager
Hewlett Packard Enterprise
10.1992 - 04.2024
Aviation Logistics Specialist
Republic Of Singapore Air Force
09.1980 - 10.1992