Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse (RN)
Intensive Care, Woodlands Health
06.2023 - Current
Facilitated communication between patients, families, and healthcare team members to ensure patient-centered care
Participated in and promoted quality improvement initiatives
Administered medications and treatments according to physician's orders, resulting in improved patient outcomes
Utilised evidence-based practice to develop and implement patient care plans
Trained in the use of Servo U ventilator, continuous replacement renal therapy (CRRT), intra-aortic balloon pump (IABP), and many other essential life-saving equipment.
Vice-Chairman for Infection Prevention and Control, conducting regular audits across the Intensive Care Units
Registered Nurse (RN)
Crawfurd Hospital
05.2023 - Current
Provided direct quality nursing care to patients including daily monitoring, documenting and evaluating medical conditions in the Geriatric discipline
Trained new hires and engage them in orientation
Trained new registered nurses in medication rounds
Assisted patients with admittance and release procedures
Worked well both independently and in team settings
Assisted hospital staff and other RN's in day to day tasks in accordance with patient care plans and physician's orders.
Registered Nurse (RN), Intensive Care
Khoo Teck Puat Hospital
05.2020 - 06.2023
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills
Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients' progress toward reaching established goals of care
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries
Assisted procedures including bronchoscopy, transvenous pacing wire insertion, swan ganz catheterisation (pulmonary artery catheter), central and arterial lines insertion
Registered Nurse
Raffles Medical Group
12.2022 - 05.2023
Provided direct quality nursing care to patients at the Transitional Care Facility (TCF) and Community Care Facility (CCF)
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
Administered Caregiver Training (CGT) to patients' next-of-kins or helper, lessons include nasogastric tube, blood sugar monitoring, activities of daily living (ADLs), among others
Assisted hospital staff and other RN's in day to day tasks in accordance with patient care plans and physician's orders
Assisted patients with admittance and release procedures.
Head of Department (Emergency & Resuscitation)
Lakiun Medical Centre, Singapore Armed Forces
01.2022 - 01.2023
Revamped the emergency and treatment areas to better support incoming casualties with life-and-non-life threatening conditions
Created new workflows and championed safety protocols in respect with Brunei Darussalam's health protocols and the current practices in Singapore.
Trained the use of defibrillator and equip all medical personnel with the resuscitation areas, including the emergency cart and its workflows
Liaised with the Chief Executive Officers of Raja Isteri Pengiran Anak Saleha (RIPAS) and Pengiran Isteri Hajjah Mariam (PIHM) Hospitals, ensuring any emergency cases requiring further interventions are supported by local hospitals
Led a team of medics throughout the duration, as well as support personnel during training phases
Rendered care via helicopter case evacuation
Vocal proponent for welfare enhancements, consistently amplifying the voices of those in need and effecting positive change
Registered Nurse (RN), Assistant Nurse Manager
Fullerton Health Group
01.2021 - 01.2023
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols in Vaccination Centres (adults and paediatrics) and Community Care Facility
Delivered expert case management, milieu management, medication administration and emergency intervention
Worked at least 320 hours per month as floor nurse to maintain clinical proficiency
Ran successful practice with robust patient load and high satisfaction scores due to quality of care
Managed situations in compliance with legal requirements and with minimal risk to patient and institution.
Registered Nurse (RN)
SATA CommHealth-Ministry of Health
01.2021 - 01.2021
Heavily involved in the three-month home vaccination programme for residents across Singapore
Administered COVID-19 vaccines using aseptic technique and in accordance with the Ministry of Health guidelines and directives
Monitoring of patients post-vaccination and providing immediate interventions in emergency situations
Provided necessary documentation and appropriate post-vaccination patient education.
Head Nurse (RN)
SATA CommHealth-Ministry of Health
01.2020 - 01.2021
Assessed patients to determine individual needs and develop care plans in coordination with resident physicians
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Engage care towards migrant workers residing in dormitories across Singapore
Devised (self-initiated) an online platform for patient data tracking between all involved healthcare personnel
Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
Registered Nurse (RN), Covid-19 Operations
National Healthcare Group
01.2020 - 01.2021
Conducted venipuncture procedures
Monitored patients for reactions and verified sample quality
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimist cooperation
Adhered to appropriate standards, protocols and PPE requirements, lending resources to improve patient understanding
Centrifuged blood samples as outlined in clinical protocols
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Pharmacist Technician (Outpatient)
Singapore General Hospital
02.2020 - 03.2020
Filled and distributed prescriptions according to the Physician's orders
Utilised a strong working knowledge of health and science
Worked with excellent attention to detail and precision
Adhered to safety and sanitation standards
Remained self-motivated and committed to providing optimal customer service.
Education
Emergency Medical Technician -
Justice Institute of British Columbia
Singapore
09.2021
Higher Certificate in Healthcare (Nursing) -
Singapore Workforce Skills Qualifications
Singapore
09.2021
Diploma in Health Sciences (Nursing) -
Ngee Ann Polytechnic
Singapore
01.2020
Nursing Management And Professional Development -
Xijing University
China
08.2018
Clinical Nursing -
Apollo College of Nursing
India
12.2017
Skills
Leadership skills
Computer skills
Ability to work in a team
Critical thinking and problem solving
Strong interpersonal communication skills
Proficient in medical terminology and procedures
Certification
Advanced Cardiac Life Support (ACLS)
Basic Cardiac Life Support (BCLS)
Life Support Course for Nurses (LSCN)
Cardiopulmonary Resuscitation and Automated External Defibrillator (CPR/AED)
Procedural Sedation
Certificate in Peripheral Venipuncture
Certificate in Introductory Human Physiology by Duke University
Certificate in Epidemics, Pandemics and Outbreaks by University of Pittsburgh
Certificate in Introduction to the Biology of Cancer by The Johns Hopkins University
Registered Nurse, BSN at Intensive Care Unit/Cardiac Intensive Care Unit, Kootenai HealthRegistered Nurse, BSN at Intensive Care Unit/Cardiac Intensive Care Unit, Kootenai Health