Dax Sia
Summary
Versatile professional with a dynamic background in both Business Development and Marine Operations Management. Leveraging 10 years of experience to drive strategic growth initiatives while optimizing maritime processes. Adept at forging strong partnerships, identifying new opportunities, and delivering exceptional client solutions. Skilled in market analysis, strategy development, and successful execution to exceed revenue targets. On the marine front, adept at overseeing complex operations, ensuring regulatory compliance, and fostering a culture of safety and efficiency. Proven ability to lead cross-functional teams, streamline processes, and enhance operational effectiveness.
Overview
20
20
years of professional experience
Work History
Business Development & Sales Manager
SG GLOBAL HOLDINGS PTE LTD
04.2023 - Current
- Market Data Analysis: Analyzing market data to identify potential business opportunities. This involves examining market trends, customer behavior, competitive landscape, and other relevant data to uncover areas where the company can expand or improve its offerings.
- Risk Analysis for Business Opportunities: Evaluating the risks associated with potential business opportunities. This involves assessing the potential downsides and challenges of pursuing a particular opportunity to make informed decisions.
- Business Functions or Unit Plans: Developing plans for specific business functions or units within the organization. These plans outline goals, strategies, and tactics to achieve desired outcomes.
- Key Account Management: Serving and managing key accounts by conducting sales visits and presenting products/services. Key account management involves building and maintaining strong relationships with important clients to ensure their needs are met and to drive business growth.
Operations Manager
HELLENIC OVERSEAS MARITIME ENTERPRISE PTE LTD
03.2021 - 03.2023
- Coordinate with Port Authority and Stakeholders: Collaborate with port authorities, terminal operators, and statutory boards through online platforms to ensure compliance with all regulatory requirements for ships entering the port. This involves ensuring that all necessary paperwork, safety protocols, and legal requirements are met.
- Business Functions and Unit Plans: Develop plans for business functions or specific units within the organization. These plans could include strategies for growth, cost reduction, process improvement, and more.
- Resource Planning Strategies: Develop strategies for effectively planning and utilizing available resources. This could include labor, equipment, facilities, and finances, ensuring optimal allocation for efficient operations.
- Stakeholder Liaison: Interact with various stakeholders such as freight forwarders, hauliers, shipowners, shipping lines/agents, and customers. Effective communication and collaboration with these parties are crucial for successful port operations.
- Risk Management Compliance: Ensure compliance with risk management frameworks, policies, and processes. This involves identifying potential risks and implementing measures to mitigate them, safeguarding the operations from disruptions.
- Cargo Operations and Customs Clearance: Address and manage issues that arise during cargo operations and customs clearance. This includes dealing with any challenges related to loading, unloading, and customs processes.
- Performance Monitoring: Monitor the achievement of targets against Key Performance Indicators (KPIs). This involves tracking various operational metrics to evaluate the performance of the port and its associated activities.
- Billing Oversight: Supervise the billing process for voyage accounts of clients, shipowners, and shipping lines. Ensuring accurate and timely billing is essential for maintaining positive business relationships.
- Workflow Improvements: Oversee the implementation of workflow improvements aimed at enhancing operational efficiency. This could involve process reengineering, technology adoption, or other strategies to streamline operations.
- Berth Planning: Plan the allocation of berths to ships to facilitate efficient cargo loading and unloading. This requires coordinating with various parties to ensure optimal use of berth space.
- Reports and Analysis: Prepare and analyze reports related to ship agency activities. This data-driven approach helps in making informed decisions and identifying areas for improvement.
- Team Leadership: Lead the entire operational team responsible for managing various aspects of port operations. This involves providing guidance, direction, and support to ensure the team operates effectively.
Port Agent Executive
GTL AGENCIES PTE LTD
07.2020 - 02.2021
- Booking Vessel and Pilot/Tugboat Services: Coordinating the scheduling of vessels for entry and exit in the port, as well as arranging for pilot and tugboat services to assist with safe navigation.
- Immigration Compliance: Ensuring compliance with immigration regulations by submitting information about the crew and passengers to local immigration authorities.
- Vessel Clearance Documentation: Managing the completion of all necessary documentation required for vessel clearance, which includes regulatory and administrative procedures.
- Customs and Cargo Reporting: Informing customs authorities about the arrival of the ship and reporting details of the cargo on board. This ensures compliance with customs regulations.
- Cargo Supervision: Overseeing the loading and unloading of cargo, ensuring safe handling of various types of cargo such as containers, break-bulk goods, and bulk liquids.
- Ship's Husbandry: Managing various services related to the ship's maintenance and operations while it's in port. This includes coordinating cleaning, waste disposal, and general upkeep.
- Crew Changes and Repatriation: Facilitating crew changes, including immigration documentation and travel arrangements for crew members joining or leaving the vessel.
- Ship Services Management: Handling arrangements for essential ship services such as refueling, repairs, and maintenance during the vessel's port stay.
- Supplies and Spare Parts: Sourcing necessary supplies and spare parts for the vessel. This involves coordinating with suppliers and ensuring timely delivery of required items.
Port Agent Executive
INCHCAPE SHIPPING SERVICES SINGAPORE
03.2019 - 01.2020
- Booking Vessel and Pilot/Tugboat Services: Coordinating the scheduling of vessel arrivals and departures, as well as arranging for necessary pilot and tugboat services to assist in navigating within the port area.
- Immigration Compliance: Submitting required information about the ship's crew and any passengers to local immigration authorities to ensure compliance with immigration regulations.
- Vessel Clearance Documentation: Ensuring the timely completion and submission of all relevant documentation required for the vessel's clearance to enter and leave the port.
- Customs Reporting: Advising Customs authorities about the ship's arrival and reporting details about the cargo on board to comply with customs regulations.
- Cargo Supervision: Overseeing the process of loading and unloading cargo, ensuring the safe handling of various types of cargo, including containers, break-bulk goods, and bulk liquids.
- Ship’s Husbandry: Managing various aspects of ship maintenance and care while the vessel is in port. This can include arranging for cleaning, waste disposal, and other upkeep activities.
- Crew Changes and Repatriation: Facilitating the process of crew changes, including handling necessary immigration documentation and making onward travel arrangements for crew members joining or leaving the vessel.
- Ship Services Management: Coordinating essential ship services such as refueling, repairs, and maintenance during the vessel's time in port.
- Sourcing Supplies and Spare Parts: Procuring necessary supplies, equipment, and spare parts for the vessel, often requiring coordination with suppliers and ensuring timely delivery.
Port Agent Executive
S5 ASIA PTE LTD
04.2014 - 02.2019
- Booking Vessel and Pilot/Tugboat Services: Organizing the schedule for vessels entering and leaving the port, and arranging for pilot and tugboat services to aid in the navigation of the vessel within the port area.
- Immigration Compliance: Providing necessary information about the ship's crew and any passengers to local immigration authorities to ensure adherence to immigration regulations.
- Vessel Clearance Documentation: Ensuring the timely completion and submission of all relevant documentation required for the vessel's clearance to enter or exit the port.
- Customs Reporting: Informing Customs authorities about the ship's arrival and reporting details about the cargo on board, in accordance with customs regulations
- Cargo Supervision: Overseeing the loading and unloading of cargo, ensuring the safe handling of various types of cargo, including containers, break-bulk goods, and bulk liquids
- Ship’s Husbandry: Managing various aspects of ship maintenance and care during the vessel's time in port, which can involve tasks such as cleaning and waste disposal.
- Crew Changes and Repatriation: Facilitating crew changes, including managing the necessary immigration documentation and arranging for the onward travel of crew members.
- Ship Services Management: Coordinating ship services such as refueling, repairs, and maintenance while the vessel is in port.
- Sourcing Supplies and Spare Parts: Procuring necessary supplies, equipment, and spare parts for the vessel's needs, often involving communication with suppliers to ensure timely delivery.
Sales & Marketing Executive
ALLIANCz INTERNATIONAL PTE LTD
02.2012 - 03.2014
- Overseeing and Developing Marketing Campaigns: Leading the conceptualization, planning, and execution of marketing campaigns, ensuring they align with the overall marketing strategy and business goals.
- Audience Research and Analysis: Conducting research to understand target audiences and analyzing data to define segments, preferences, and behaviors, which informs marketing strategies.
- Idea and Strategy Development: Creating innovative ideas and strategies to effectively reach and engage the target audience, taking into consideration market trends and competitive landscape.
- Promotional Activities: Implementing promotional tactics such as advertising, sales promotions, and public relations to enhance brand visibility and attract customers.
- Financial and Statistical Reporting: Compiling and distributing financial and statistical data to evaluate the performance and impact of marketing campaigns, helping to refine strategies.
- Copywriting and Proofreading: Writing compelling and creative copy for marketing materials while ensuring accuracy and consistency. Proofreading is essential for maintaining professional quality.
- Website Management and Data Analytics: Maintaining the organization's website, optimizing content, and analyzing data metrics to gauge website performance and visitor behavior.
- Event Organization: Planning and coordinating events and product exhibitions to showcase offerings, enhance brand presence, and engage with customers.
- Database Management and CRM: Keeping customer databases updated and utilizing Customer Relationship Management (CRM) systems to manage interactions and improve customer relationships.
- Internal Marketing and Culture: Coordinating internal marketing efforts to align employees with the company's brand and culture, fostering a cohesive and motivated workforce.
- Social Media Campaigns: Managing marketing campaigns on social media platforms, including content creation, scheduling, and engagement to increase brand visibility and engagement.
- Performance Monitoring: Tracking the performance of marketing campaigns using relevant metrics and adjusting strategies based on data-driven insights.
AVIATION VEHICLE SPECLIST
REPUBLIC OF SINGPAORE AIRFORCE (RSAF)
02.2004 - 11.2011
- Logistics and Transportation of Jet Fuel: Managing the transportation, distribution, and logistics of jet fuel. This involves ensuring a seamless supply chain for delivering jet fuel to different locations, such as airports or military bases.
- Planning and Conducting Orientation/Training Programs: Designing and executing orientation and training programs for new employees or team members. These programs aim to onboard individuals effectively and ensure they are knowledgeable about their roles and responsibilities.
- Handling and Maintaining RSAF Logistic Vehicles: Managing the maintenance, upkeep, and operation of logistic vehicles for the Republic of Singapore Air Force (RSAF). This involves ensuring the vehicles are in working condition, scheduling maintenance, and coordinating vehicle usage.
Education
Nitec in Mechatronics
Macpherson ITE
56772007.2003
N Level
Beatty Secondary School
31899012.2001
PSLE
Mountbatten Primary School
12.1977
Skills
- Organization and Time Management
- Flexible and Adaptable
- PPE Compliance
- Technical Proficiency
- Problem Solving
- Leadership Skills
- Regulatory Knowledge
- Negotiation Skills
- Cultural Sensitivity
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Business Development & Sales Manager
SG GLOBAL HOLDINGS PTE LTD
04.2023 - Current
Operations Manager
HELLENIC OVERSEAS MARITIME ENTERPRISE PTE LTD
03.2021 - 03.2023
Port Agent Executive
GTL AGENCIES PTE LTD
07.2020 - 02.2021
Port Agent Executive
INCHCAPE SHIPPING SERVICES SINGAPORE
03.2019 - 01.2020
Port Agent Executive
S5 ASIA PTE LTD
04.2014 - 02.2019
Sales & Marketing Executive
ALLIANCz INTERNATIONAL PTE LTD
02.2012 - 03.2014
AVIATION VEHICLE SPECLIST
REPUBLIC OF SINGPAORE AIRFORCE (RSAF)
02.2004 - 11.2011
Nitec in Mechatronics
Macpherson ITE
N Level
Beatty Secondary School
PSLE
Mountbatten Primary School
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