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Hi, I’m
FE BARAOIDAN EVANGELISTA
Seasoned Restaurant Manager/20 Years Of Proven Leadership & Operational Expertise
Singapore
Summary
Hardworking and experienced manager bringing forth valuable industry experience and passion for management. Result oriented and customer service driven individual who collaboratively work with my team to achieved goals. Passionate about the food service industry and eager to learn new things that is relatively associated with my experienced and skills to further enhance my knowledge in both food and customer service that would take me to step the next ladder of my career. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
31
years of professional experience
4
Certifications
Work History
Commonwealth Concepts Pte. Ltd. (Pasta Mania)
RESTAURANT MANAGER
10.2014 - 09.2024
Job overview
- Over all in charged of the day to day operation of the outlet both FOH and BOH focusing on QSC to ensure smooth flow of operation to enhance customer experience and deliver customer satisfaction
- Training and development of manager and staff, monitoring their performance and providing timely feedback to boost their performance and motivation
- In charge in sales building and customer focus program to achieve team goal and objective
- Prepares weekly report and monthly analysis of the business Profit & Loss Statement
- Checking of month end inventory reports, payroll, roster and stocks ordering done by the assistant manager and outlet chef
- Managing controllables such as labour cost thru proper scheduling by putting the best man best station, food cost through proper ordering that is within the par level to minimize wastage and following the SOP in food preparation and other outlet expenses
- Ensuring that it is within the budget to manage the profitability of the business
- Communicate to all staff their duties and responsibilities ensuring that they understand the outlet objective and goal
- Make decisions on issues such as recruitment, staff discipline, termination of employment, performance assessment and reward
- Communicate and plan with the outlet chef to ensure that food quality and standard is consistently met
- Ensure that high standard of hygiene is maintained to all staff both FOH and BOH
- Part of the company's Halal Internal Auditor.
Starbucks Singapore Pte. Ltd.
ASSISTANT STORE MANAGER
03.2014 - 10.2014
Job overview
- Communicates clearly, concisely and accurately in order to ensure effective store operations
- Contributes to positive team environment by recognizing changes in partner morale and performance and communicating them to the Store Manager
- Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement
- Supports Store Manager in implementing company programs.
Pastamatrix Int'l Pte. Ltd. (Pasta Mania)
OUTLET MANAGER
08.2010 - 03.2014
Job overview
- Ensure a smooth flow of operation focusing in the implementation of SOPs
- Assist the Restaurant Manager in day to day operation in the areas of sales, cost control, manpower scheduling with the end goal of achieving healthy profit level of the store
- Conduct monthly inventory report, payroll and stocks ordering.
Pizza Hut Philippines
RESTAURANT GENERAL MANAGER
06.2003 - 08.2010
Job overview
- Accountable in the over all day to day operation of the restaurant by ensuring 100% customer satisfaction is executed and demonstrated all throughout the day
- In charge in the recruitment, hiring, training and development of team members in my respective store
- Monitor team members and shift managers performance by providing feedback assisted with coaching and support
- Managing controllables and profitability of business
- Responsible in ensuring safety and security of the restaurant and its staff
- Making sure it is being observed and carried out.
Cindy's Bakery & Restaurant
STORE MANAGER
07.2000 - 06.2003
First Provincial Bank
ADMINISTRATIVE ASSISTANT
10.1993 - 03.1999
Job overview
- Checking, recording and filing of all transaction relative to accounts receivables
- Maintain and monitor employee leaves
- Assist in administration of HR policies, procedures and employee benefits
- Do general secretarial work- prepare memos, receiving of business calls.
Education
University of the Assumption
BS In Business Management
Skills
Leadership and Team Management
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training thru continous coaching and support.
- Increased sales by 30% while reducing food costs by 2%, leading to a $537K net profit in the last two years.
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Certification
Conduct Food and Beverage Audit
Interests
Culinary Arts
Customer Service Excellence
Team leadership and mentorship
Passionate about baking
Timeline
Occupational First Aid Course
06-2024
Effective Coaching for Workplace Trainers
08-2023
EXSA Star Awardee
08-2023
Conduct Food and Beverage Audit
10-2015
RESTAURANT MANAGER
Commonwealth Concepts Pte. Ltd. (Pasta Mania)
10.2014 - 09.2024
ASSISTANT STORE MANAGER
Starbucks Singapore Pte. Ltd.
03.2014 - 10.2014
OUTLET MANAGER
Pastamatrix Int'l Pte. Ltd. (Pasta Mania)
08.2010 - 03.2014
RESTAURANT GENERAL MANAGER
Pizza Hut Philippines
06.2003 - 08.2010
STORE MANAGER
Cindy's Bakery & Restaurant
07.2000 - 06.2003
ADMINISTRATIVE ASSISTANT
First Provincial Bank
10.1993 - 03.1999
University of the Assumption
BS In Business Management
4 1991
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