Summary
Overview
Work History
Skills
Timeline
Teacher
Tinge Ong

Tinge Ong

Assistant Sales Manager

Summary

Hardworking sales management professional bringing [Number]+ years of experience in [Type] industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels. Motivated Assistant Sales Manager offering [Number] years of experience in [Industry]. Bright, energetic and results-driven self-starter with positive and inspiring personality. Dedicated to making lasting impact on store sales and team cohesiveness. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Top-ranked Assistant Sales Manager offering in-depth understanding of sales cycle processes, closing strategies and negotiations. Fearless cold-caller with proven to lead [Number]-person sales teams to achieve revenue gains. Exceptionally talented at cultivating excellent relationships with new prospects and existing customers. Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

7
7
years of professional experience

Work History

Assistant Sales Manager

DKSH (Malaysia) Sdn Bhd
05.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
  • Conducted daily effective sales huddles with [Number]-person team to focus on behaviors that would convert to sales.
  • Drove sales by developing multi-million dollar contract sales.
  • Organized promotional events and interacted with community to increase sales volume.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Facilitated business by implementing practical networking techniques.
  • Successfully launched new products by executing comprehensive training programs for staff and coordinating marketing efforts to generate buzz among potential customers.

Assistant Sales Manager

LH Sales & Marketing Sdn Bhd
04.2021 - 04.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
  • Conducted daily effective sales huddles with [Number]-person team to focus on behaviors that would convert to sales.
  • Organized promotional events and interacted with community to increase sales volume.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Facilitated business by implementing practical networking techniques.
  • Successfully launched new products by executing comprehensive training programs for staff and coordinating marketing efforts to generate buzz among potential customers.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
  • Boosted sales performance by implementing effective sales strategies and coaching team members.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Negotiated contracts with clients that balanced profitability with excellent customer service standards.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.
  • Liaised between customers and product development team to recommend product improvements.
  • Trained new associates in successful sales and performance strategies.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Organized trade shows and events to showcase products, build brand awareness, and generate leads for future sales opportunities.
  • Managed and developed sales team.
  • Monitored competitors'' activities and adjusted tactics accordingly, ensuring a competitive edge in the market.
  • Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Designed innovative market strategy to boost market penetration, increasing operating profit margin by [Number]% in [Year].

Sales Supervisor

LH Sales & Marketing Sdn Bhd
01.2020 - 03.2021
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Developed and enforced policies and procedures for compliance with company policies.
  • Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
  • Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
  • Managed budgets effectively while maintaining proper inventory levels throughout the year ensuring optimal profitability without compromising service quality.
  • Scheduled and monitored sales team members' workloads to meet customer needs.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored daily sales performance and provided feedback to each team member.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Sales Representative

LH Sales & Marketing Sdn Bhd
02.2019 - 12.2020
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Accountant

United Engine Parts Sdn Bhd
11.2016 - 01.2019
  • Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Developed financial models to assess and analyze financial performance of clients.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Modified comprehensive reporting to reflect changing financial structure.
  • Evaluated and improved financial records to make important business decisions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Used advanced software to prepare documents, reports, and presentations.
  • Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.
  • Increased efficiency by streamlining accounting processes and implementing new financial software.
  • Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
  • Enhanced profitability by identifying opportunities for revenue growth through detailed analysis of customer sales data.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Identified legal tax savings and recommended ways to improve profits.
  • Participated in due diligence activities related to mergers and acquisitions, ensuring a smooth transition of acquired assets into the company''s existing financial systems.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Provided journal entries and performed accounting on accrual basis.
  • Leveraged finance knowledge to strengthen controls and improve transparency.
  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Assisted in the development of financial forecasts based on historical trends and current market conditions, supporting strategic planning initiatives within the organization.
  • Collected and reported monthly expense variances and explanations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.

Skills

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Timeline

Assistant Sales Manager

DKSH (Malaysia) Sdn Bhd
05.2022 - Current

Assistant Sales Manager

LH Sales & Marketing Sdn Bhd
04.2021 - 04.2022

Sales Supervisor

LH Sales & Marketing Sdn Bhd
01.2020 - 03.2021

Sales Representative

LH Sales & Marketing Sdn Bhd
02.2019 - 12.2020

Accountant

United Engine Parts Sdn Bhd
11.2016 - 01.2019

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Tinge OngAssistant Sales Manager