Fazila Uzali
Summary
To utilize knowledge and experience in future job. Willing to learn with any opportunities given. Experienced and excel in customer relation. Possesses easily transferable skills such as organization, working with teams and communication skills
Overview
6
6
years of professional experience
Work History
Personal Administrative Assistant
Nuvasive
03.2021 - Current
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Retail Sales Assistant
Zara
05.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coached team on effective upselling and cross-selling methods.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Administration Executive
Race Werks Motor Sport
08.2017 - 03.2019
- Recorded expenses and maintained accounting records in the workshop
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data weekly
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Prepared weekly employee work schedules to meet operational needs.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
N’lvl -
Bukit View Secondary School
11.2014
Skills
- Administrative Procedures
- Client Satisfaction
- Customer Relations
- Schedule Mastery
- Front Desk Management
- Customer Inquiries
- Accounting Softwares
- Sales Expertise
- Sales and Marketing
- Business Operations Knowledge
- Privacy Compliance
- Stocking and Replenishing
Timeline
Personal Administrative Assistant
Nuvasive
03.2021 - Current
Retail Sales Assistant
Zara
05.2019 - 01.2020
Administration Executive
Race Werks Motor Sport
08.2017 - 03.2019
N’lvl -
Bukit View Secondary School
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