Fayra Aaliyah
Summary
Currently a full-time Diploma student at PSB Academy.
A detail-oriented, adaptable, and passionate individual. With a proactive attitude and a commitment to continuous growth, I'm excited to collaborate within a team and absorb new skills and insights. My aim is to grow and learn within the company while contributing creativity and dedication to the field of marketing.
Overview
5
5
years of professional experience
Work History
Early Childhood Educator Assistant
Raffles Childcare Centre
12.2021 - 06.2023
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assist teacher by developing lesson plans to meet educational goals for each child.
- Developed and implemented strategies to improve student engagement.
Member Relations Executive Intern
True Fitness
09.2021 - 11.2021
- Monitored check-ins to identify delinquent accounts and collect payments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized, maintained, and updated information in computer databases.
Customer Service Cashier
Cold Storage Pte Ltd
09.2018 - 12.2018
- Utilized POS system to handle customer cash and credit card transactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales for customers.
Education
Diploma in Business Administration -
PSB Academy
Singapore09.2023
Fundamentals of Digital Marketing
Google Digital Garage
08.2023
Certificate in Business Management -
PSB Academy
Singapore 02.2023
National ITE Certificate in Business Services -
Institute of Technical Education
Singapore02.2021
Skills
- Teamwork Skills
- Organizational Skills
- Communication Skills
- People skills
- Active Listening Skills
_____________________
- Microsoft Office
- Canva
- Salesforce
- Oodoo
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Early Childhood Educator Assistant
Raffles Childcare Centre
12.2021 - 06.2023
Member Relations Executive Intern
True Fitness
09.2021 - 11.2021
Customer Service Cashier
Cold Storage Pte Ltd
09.2018 - 12.2018
Diploma in Business Administration -
PSB Academy
Fundamentals of Digital Marketing
Google Digital Garage
Certificate in Business Management -
PSB Academy
National ITE Certificate in Business Services -
Institute of Technical Education
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