Fauziah Rahman
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients. Welcoming clerical professional with 2-5 years of experience in healthcare and telecommunications office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, solving and updating. Accurate when entering information and keeping organized filing systems.
Overview
2
2
years of professional experience
Work History
Receptionist
PSRS
03.2017 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
No Degree - LPM
SSTC
SingaporeSkills
- Computer Proficiency
- Call Answering and Routing
- Appointment Confirmation
- Office Supplies and Inventory
- Patient Appointment Management
- Meeting Support
- Patient Information Collection
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Visitor and Customer Relations
- Appointment Booking
- Visitor Monitoring
- Reminder Calls
- Making Appointments
- Mail Preparation and Sorting
- Call Screening
- Organization and Efficiency
- Telephone Answering
- Administrative and Clerical Support
- Telephone Reception
- Office Supply Management
- Patient Reception
- Patient Contact
Timeline
Receptionist
PSRS
03.2017 - 04.2019
No Degree - LPM
SSTC
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