Summary
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Fatin Hazirah Binte Mohamed Fuad

Summary

Dynamic Retail Sales Associate with a proven track record at MUJI, excelling in customer engagement and problem-solving. Leveraged expertise in POS operations and product merchandising to enhance shopping experiences, significantly boosting sales conversion rates. Known for exceptional teamwork and bilingual communication skills in English and Malay, consistently meeting employer's high standards for service and sales excellence. Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in the role given.

Work History

Retail Sales Associate

MUJI
11.2022 - 02.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Used in-store system to locate inventory and place special orders for customers.

Education

No Degree - Higher Nitec in Visual Merchandising

Institute of Technical Education College Central
Singapore
04-2026

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Customer Engagement
  • Retail Sales
  • Store Opening and Closing
  • Flexible Schedule
  • Product Knowledge
  • Cash Register Operation
  • Phone Etiquette
  • FLUENT IN English and Malay
  • POS system operations
  • Stock replenishment
  • Display Setup
  • Product Recommendations
  • Trend Awareness
  • Brand representation
  • Fitting room maintenance
  • Product Merchandising
  • Merchandise Display
  • Suggestive Selling
  • Fashion sense
  • Safety and Cleanliness Standards
  • Product and Service Sales
  • Computer Proficiency and Microsoft Office

Hobbies

  • Baking
  • Singing
  • Reading

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Retail Sales Associate

MUJI
11.2022 - 02.2023

No Degree - Higher Nitec in Visual Merchandising

Institute of Technical Education College Central
Fatin Hazirah Binte Mohamed Fuad