Fatimah Insyirah Binte Hamidon
Summary
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Operations Assistant
Aetas Aesthetics Pte Ltd
03.2024 - Current
- Manage calendar appointments for senior staff members, ensuring optimal time allocation for increased productivity.
- Maintain positive vendor relationships through timely payments and clear communication on expectations and deadlines.
- Support daily operations by organizing office spaces for maximum functionality and ease of use.
- Provide hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Admissions Officer
German European School Singapore
4 2023 - 02.2024
- Processed all incoming documents for international admissions and current students
- Provided weekly individual and team on-campus training/coaching within the department
- Conducted staff, committee, and individual meetings regularly as needed
- Developed and maintained new relationships to result in referrals
- Created processes and tools for mobile use of GIS for data collection and consumption
- Participated in visit programs, yield events and other special events
- Collect and utilized data to measure impact and engagement recruitment strategies.
Receptionist cum Management Assistant
Swiss Post Solutions AG, Pte Ltd
05.2022 - 02.2023
- Posted to Main Site: Intel Technology Asia, Senior Manager and handled day-to day office tasks
- Checking availability and booking of the corporate passes
- Worked closely with management to support their initiatives, including organizing meetings,preparing reports, and coordinating projects
- Oversee day-to-day office operations, including managing office supplies, scheduling meetings,and coordinating travel arrangements
- Arrangement and coordination of incoming and outgoing item (includes couriers and mails)
- Filing and retrieving documents, within an established filing system
- Coordinated company events and ensured clients are up to date with the schedules
Temp Executive
Ministry of Manpower
11.2021 - 04.2022
- Handled all MP appeal (Work Pass related) cases for WPD and route them to relevantsections/departments via CRM for processing in a timely manner
- Updated and maintained customer contacts database
- Prepared and sent Acknowledgement (ACK) Letters/Emails to appellants with copies to MPswithin 3 working days
- Uploaded ACK letters/emails into “Notes” in the CRM issue
- Drafted and issue simple replies to convey the case officer's decision outcome to appellants and
- MPs in cases where they fail to receive the case officer's reply
Administrative Assistant
National Council of Social Service
07.2021 - 10.2021
- Checked that agencies' disbursements are authorized and there are no governance issues or specialpayment arrangements
- Prepared payment summary for disbursement
- Ensured that all the documents required for the reimbursement/claims received are in order
- Processed disbursements, including verified correctness of claims submitted and raised PYs
- Prepared the appeal on late claims to seek the founder's approval
- Liaised with Finance for the payment details
Administrative Assistant
People's Association, Woodlands Community Club
08.2020 - 01.2021
- Performed Community Club (CC) frontline counter duties
- Provided administrative support to the CC
- Supported CC facilities management; and
- Assisted staff in Constituency Offices as directed by supervisors
Sales Associate
Lovisa, Dhoby Ghaut
10.2018 - 03.2020
- Maintained perfect attendance record
- Identified opportunities to increase sales performance
- Adapted well to a fast-paced environment
- Earned incentives for competitions
- Improve engagement with merchandise and provide outstanding customer service
- Operated cash registers, manage financial transactions, and balance drawers.
Education
Bachelor of Arts - Psychology
Murdoch University
Singapore 06.2024 - 06.2024
Diploma - Psychology
Kaplan Higher Education Institute
Singapore 11.2020 - 11.2020
High School Diploma -
Madrasah Al-Maarif
SingaporeSkills
Interpersonal Communications
Customer Assistance
Relationship Management
Customer Service
Time Management
Customer Relations
Timeline
Bachelor of Arts - Psychology
Murdoch University
06.2024 - 06.2024
Operations Assistant
Aetas Aesthetics Pte Ltd
03.2024 - Current
Receptionist cum Management Assistant
Swiss Post Solutions AG, Pte Ltd
05.2022 - 02.2023
Temp Executive
Ministry of Manpower
11.2021 - 04.2022
Administrative Assistant
National Council of Social Service
07.2021 - 10.2021
Diploma - Psychology
Kaplan Higher Education Institute
11.2020 - 11.2020
Administrative Assistant
People's Association, Woodlands Community Club
08.2020 - 01.2021
Sales Associate
Lovisa, Dhoby Ghaut
10.2018 - 03.2020
Admissions Officer
German European School Singapore
4 2023 - 02.2024
High School Diploma -
Madrasah Al-Maarif
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