Farrah Binte Imran
Summary
It is with great pleasure that I introduce myself, Farrah Binte Imran, a versatile and accomplished individual, I excel in various roles, delivering exceptional results with utmost efficiency. With a diverse expertise spanning nursing, sales, and promotions, I have consistently delivered outstanding results, captivating hearts and minds alike. My unwavering belief in the power of Emotional Intelligence (EQ) has empowered me to forge unbreakable connections, navigate complex landscapes, and achieve unparalleled success. As a shining embodiment of versatility, passion, and emotional aptitude, I stand poised to inspire and empower others, leaving a lasting impact on the world around me.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Self-employed
Fi Nursing Services Pte. Ltd.
10.2019 - Current
- Coordinated care, provided home nursing services, and managed VVIP clients
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Locum Enrolled Nurse
Persolkelly Singapore Pte Ltd (ICON)
05.2024 - 05.2024
- Performed ECG, height and weight measurements, blood taking, non-contact tonometry, and visual acuity testing
- Handled administrative tasks and managed VIP patients
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Assisted in the development of new health screening procedures to streamline processes and improve patient care.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Locum Enrolled Nurse
SNEC
05.2023 - 08.2023
- Conducted non-contact tonometry and visual acuity testing for adults and children
- Assisted in nursing outpatient department and performed autorefraction and dilation
- Provided exceptional customer service by addressing any concerns or questions regarding eye care procedures or products.
- Enhanced patient experience with a welcoming demeanor and clear communication during pre-testing procedures.
Locum Vaccinator/Nurse
Singhealth Polyclinic (CVH, Punggol Polyclinic)
11.2022 - 04.2023
- Administered covid-19vaccinations via intramuscular injection and completed proper documentation.
- Adhered to strict safety protocols during vaccine administration, minimizing potential risks for patients.
- Completed screening questions with patients following CDC guidelines.
- Conducted post-vaccination follow-ups with patients as needed, monitoring their health status and answering any questions or concerns they may have had after receiving the vaccine.
- Ensured proper vaccine storage and handling, maintaining the efficacy of doses administered to patients.
- Educated patients on preventive healthcare strategies and at-home care.
- Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
- Stayed up-to-date on evolving guidelines for COVID-19 vaccines, applying current best practices when administering doses to patients.
- Educated patients on the importance of vaccination, addressing concerns and providing accurate information about possible side effects.
- Enhanced patient experience by creating a comfortable environment for COVID-19 vaccinations, addressing individual needs and concerns with empathy.
Nurse Assistant
SATA Commonhealth Concorde CCF
09.2021 - 10.2021
- Handled phone calls and provided serology support
- Oriented and trained new nurses on Inpro, GPC Connect, and CMS
- Self-motivated, with a strong sense of personal responsibility.
- Triage patients in Red zone using full PPE and monitored patients' VSM through Health Discovery
- Educated patients on daily VSM checks (1,2, or3)
- Collaborated with administration, operations, and doctors on Inpro and managed over30 patients independently in the Red zone
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Nurse Assistant
Tuas CCF
08.2021 - 09.2021
- Handled phone calls and provided serology support
- Oriented and trained new nurses on Inpro, GPC Connect, and CMS
- Triage patients in Red zone using full PPE and monitored patients' VSM through Health Discovery
- Utilized GPC Connect and CMS with high proficiency
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
Locum Nurse /Vaccinator
Raffles Medical Group Marsling CC
05.2021 - 07.2021
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Maintained detailed records of vaccinations administered, ensuring accurate reporting for public health purposes.
- Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
- Educated patients on the importance of vaccination, addressing concerns and providing accurate information about possible side effects.
- Stayed up-to-date on evolving guidelines for COVID-19 vaccines, applying current best practices when administering doses to patients.
- Implemented infection control measures during vaccine administration, reducing the risk of exposure to COVID-19 for both staff and patients.
- Enhanced patient experience by creating a comfortable environment for COVID-19 vaccinations, addressing individual needs and concerns with empathy.
- Adhered to strict safety protocols during vaccine administration, minimizing potential risks for patients.
- Promoted positive public health outcomes through active participation in community outreach events designed to increase awareness about COVID-19 vaccinations.
- Completed screening questions with patients following CDC guidelines.
- Assisted in coordinating vaccine distribution efforts, effectively allocating resources and managing supplies for optimal clinic performance.
- Conducted post-vaccination follow-ups with patients as needed, monitoring their health status and answering any questions or concerns they may have had after receiving the vaccine.
- Continuously monitored vaccine supply levels and expiration dates, minimizing waste and optimizing resource utilization at vaccination clinics.
- Ensured proper vaccine storage and handling, maintaining the efficacy of doses administered to patients.
- Collaborated with healthcare team members to manage high-volume vaccination clinics, resulting in smooth operations and minimal wait times.
- Developed effective strategies for managing clinic flow at high-volume vaccination sites while prioritizing patient care.
- Provided support to other healthcare professionals involved in the vaccination process by sharing knowledge and expertise in administering COVID-19 vaccines safely and effectively.
- Educated patients on preventive healthcare strategies and at-home care.
Home Care Nurse
Integrated Healthcare Professional / Caring Hearts Nursing
10.2016 - 11.2020
- Provided home care nursing services to private clients in various hospitals
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced patient satisfaction scores through compassionate communication and active listening techniques during interactions.
- Prevented bedsores and other complications for immobile patients through regular repositioning and skin assessments.
- Promoted patient independence with tailored assistance in daily living activities, such as grooming, bathing, dressing, and meal preparation.
- Achieved optimal blood glucose control for diabetic patients through continuous education on self-monitoring techniques, diet modifications, and medication management.
- Boosted overall health outcomes by conducting thorough physical assessments at each visit to detect any new or worsening symptoms early on.
- Maintained a safe home environment for patients, conducting thorough assessments and addressing potential hazards.
- Enhanced patient well-being by providing exceptional home care and implementing personalized care plans.
- Improved patient mobility with tailored exercise programs designed to increase strength, flexibility, and balance.
- Reduced hospital readmissions through diligent monitoring of patients'' vital signs and timely reporting of any concerns.
- Upheld high standards of nursing practice by staying current on industry best practices and participating in ongoing professional development opportunities.
- Strengthened continuity of care among providers by maintaining open lines of communication between healthcare team members regarding patient progress or concerns.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Educated patients and families on disease processes, medications and treatments.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Sales Associate
Bella Pierre
02.2018 - 05.2018
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
- Increased sales of premium skincare products with targeted recommendations.
Sales Associate
Forever Flawless
01.2017 - 01.2018
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
- Participated in professional development workshops to improve consultation techniques, ensuring industry-leading service.
Locum Nurse
KTPH Eye Clinic
07.2017 - 12.2017
- Prepared patients for outpatient visits, applied eye drops, and performed vision tests
- Educated patients on discharge and post-surgery care plans, medication regimens, and appointment follow-ups
- Conducted non-contact tonometry and visual acuity testing for adults and children
- Assisted in nursing outpatient department and performed autorefraction and dilation
Private Nurse (Self-Employed)
Self Private Home Care for VVIP Client
02.2017 - 06.2017
- Provided personalized nursing care to high-profile clients in a private setting
Agency Nurse
Thomson Medical Centre
08.2016 - 01.2017
- Worked in ward and nursery settings, providing nursing care to patients
- Cared for new-borns in a nursery setting
- Provided essential care and support to new-borns, including:
- Feeding and nutrition
- Bathing and hygiene
- Vital sign monitoring
- Swaddling and comforting
- Assisting with initial weight and height measurements
- Collaborated with paediatricians and other healthcare professionals to ensure comprehensive care
- Developed strong observation skills to identify potential health issues or concerns
Private Home Enrolled Nurse
Medprosg Pte Ltd
11.2015 - 08.2016
- Delivered home health care services to elderly patients
Agency Enrolled Nurse
National University Hospital A&E
12.2014 - 06.2015
- Followed and practiced hospital policies, procedures, and principles - Worked collaboratively as part of a team to meet patients' needs - Phlebotomy (blood taking)
- Electrocardiogram (ECG) administration for cardiac monitoring
- Telemetry monitoring for critically ill patients
- Assisting doctors with emergency procedures and trauma care
- Wound care and management for acute injuries
- IV cannulation and management (insertion and maintenance of intravenous drips) for fluid resuscitation
- Vital signs monitoring (blood pressure, pulse, temperature, etc.) for rapid assessment and triage
Enrolled Nurse
Generation Home Care Pte Ltd
04.2014 - 11.2014
- Provided home health care services to elderly patients
- Worked collaboratively as part of a team to meet patients' needs
Agency Nurse
Khoo Teck Puat Hospital (KTPH) A&E
01.2014 - 03.2014
- Followed and practiced hospital policies, procedures, and principles
- Worked collaboratively as part of a team to meet patients' needs
- Phlebotomy (blood taking)
- Electrocardiogram (ECG) administration for cardiac monitoring
- Telemetry monitoring for critically ill patients
- Assisting doctors with emergency procedures and trauma care
- Wound care and management for acute injuries
- IV cannulation and management (insertion and maintenance of intravenous drips) for fluid resuscitation
- Vital signs monitoring (blood pressure, pulse, temperature, etc.) for rapid assessment and triage
Triage Enrolled Nurse
National University Hospital
06.2013 - 12.2013
- Followed and practiced hospital policies, procedures, and principles
- Worked collaboratively as part of a team to meet patients' needs
- Phlebotomy (blood taking)
- Electrocardiogram (ECG) administration for cardiac monitoring
- Telemetry monitoring for critically ill patients
- Assisting doctors with emergency procedures and trauma care
- Wound care and management for acute injuries
- IV cannulation and management (insertion and maintenance of intravenous drips) for fluid resuscitation
- Vital signs monitoring (blood pressure, pulse, temperature, etc.) for rapid assessment and triage
Triage Enrolled Nurse
Singapore General Hospital (SGH) A&E and Hematology Ward
05.2010 - 03.2013
- Followed and practiced hospital policies, procedures, and principles
- Worked collaboratively as part of a team to meet patients' needs
- Administration of nasogastric tube (NGT) feedings for patients
- Phlebotomy (blood taking)
- Electrocardiogram (ECG) administration for cardiac monitoring
- Telemetry monitoring for critically ill patients
- Assisting doctors with emergency procedures and trauma care
- Wound care and management for acute injuries
- IV cannulation and management (insertion and maintenance of intravenous drips) for fluid resuscitation
- Vital signs monitoring (blood pressure, pulse, temperature, etc.) for rapid assessment and triage
Education
Lasalle College of the Arts
01.2014
Nitec - Nursing
ITE College East
01.2009
GCE "N" Level - undefined
Woodgrove Secondary School
01.2007
Skills
- Phlebotomy (blood taking)
- Electrocardiogram (ECG) administration
- Telemetry monitoring
- Assisting doctors with procedures
- Administration of nasogastric tube (NGT) feedings
- Wound care and management
- IV cannulation and management (insertion and maintenance of intravenous drips)
- Vital signs monitoring (blood pressure, pulse, temperature, etc)
- Sponging (assistance with personal hygiene and bathing)
Certification
- Certified Practitioner of Neuro-Linguistic Programming, Mind Kinesis Management International (2016-10-16)
- IELTS University Course, Singapore (2016-02-23)
- Certificate for Employment Intermediaries-KAH (NON FDW) (2020-07-13 to2020-07-17)
- Singapore Health Quality service Award,Silver Award(2010-2011)
- Service Champion, Magnet recognition (2008-2009)
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Locum Enrolled Nurse
Persolkelly Singapore Pte Ltd (ICON)
05.2024 - 05.2024
Locum Enrolled Nurse
SNEC
05.2023 - 08.2023
Locum Vaccinator/Nurse
Singhealth Polyclinic (CVH, Punggol Polyclinic)
11.2022 - 04.2023
Nurse Assistant
SATA Commonhealth Concorde CCF
09.2021 - 10.2021
Nurse Assistant
Tuas CCF
08.2021 - 09.2021
Locum Nurse /Vaccinator
Raffles Medical Group Marsling CC
05.2021 - 07.2021
Self-employed
Fi Nursing Services Pte. Ltd.
10.2019 - Current
Sales Associate
Bella Pierre
02.2018 - 05.2018
Locum Nurse
KTPH Eye Clinic
07.2017 - 12.2017
Private Nurse (Self-Employed)
Self Private Home Care for VVIP Client
02.2017 - 06.2017
Sales Associate
Forever Flawless
01.2017 - 01.2018
Home Care Nurse
Integrated Healthcare Professional / Caring Hearts Nursing
10.2016 - 11.2020
Agency Nurse
Thomson Medical Centre
08.2016 - 01.2017
Private Home Enrolled Nurse
Medprosg Pte Ltd
11.2015 - 08.2016
Agency Enrolled Nurse
National University Hospital A&E
12.2014 - 06.2015
Enrolled Nurse
Generation Home Care Pte Ltd
04.2014 - 11.2014
Agency Nurse
Khoo Teck Puat Hospital (KTPH) A&E
01.2014 - 03.2014
Triage Enrolled Nurse
National University Hospital
06.2013 - 12.2013
Triage Enrolled Nurse
Singapore General Hospital (SGH) A&E and Hematology Ward
05.2010 - 03.2013
Nitec - Nursing
ITE College East
GCE "N" Level - undefined
Woodgrove Secondary School
Lasalle College of the Arts
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