FARHAN JOHANIS
Summary
Efficient and organized surveillance professional with 2 years of ground experience, ensuring security and safety compliance. Successfully managed rosters and deployment for smooth operations during 3 years of operations experience at Certis. Extensive security training in responding to emergencies, crisis intervention, and safety and security management through time at Certis Cisco Auxiliary Police Force. Skilled in problem-solving and conflict resolution. Dedicated Auxiliary Police Officer consistently practices safe security measures to handle any emergency situation. Currently working in the hotel industry as a Front Office Supervisor, overseeing the daily activities of front office staff, including receptionists, administrative assistants, and concierge services.
Overview
7
7
years of professional experience
Work History
Front Office Supervisor
Worldwide Hotels Management
06.2024 - Current
- Company Overview: Hotel Boss
- Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
- Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
- Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
- Promoted positive work environment by fostering teamwork among front office staff members.
Front Office Executive
Worldwide Hotels Management
12.2023 - 06.2024
- Company Overview: Hotel Boss
- Executes all duties related to the Hotel's front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc
- Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
- Hotel Boss
Auxiliary Police Officer
Certis Cisco
07.2018 - 12.2023
- Company Overview: Singapore
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Handling of monthly roster and daily deployments to officers on duty
- Singapore
Consumer Insights
Resort World Sentosa
07.2017 - 03.2018
- Company Overview: Singapore
- Effectively participated in cross-team strategizing efforts to achieve optimal goals
- Analyzed and report performance levels to company higher-ups
- Worked well both independently and in teams
- Singapore
Education
N Level -
Hong Kah Secondary School
Singapore01.2010
Skills
- Respond to Fire and Hazmat Emergency
- Implement Operations for Service Excellence
- Handle Incidents
- Project a Positive and Professional Image
- Apply Police Unarmed Tactics
- Understand Law and Police Procedures
- Conduct Crowd and Traffic Control
- Performed Armed Guard and Patrol Duties
- Use Of Firearms
- Recognise Terrorist Threats
- Use of T-Baton
- Provide armed protection of financial institutions and related businesses
- Conduct Security Screening using X-Ray Machine
- Deterrence
- Security Screening Management
Languages
English
Malay
Personal Information
Date of Birth: 29/08/97
Timeline
Front Office Supervisor
Worldwide Hotels Management
06.2024 - Current
Front Office Executive
Worldwide Hotels Management
12.2023 - 06.2024
Auxiliary Police Officer
Certis Cisco
07.2018 - 12.2023
Consumer Insights
Resort World Sentosa
07.2017 - 03.2018
N Level -
Hong Kah Secondary School
Similar Profiles
Stephen LezamaStephen Lezama
Director Food and Beverage at Hilton Hotels WorldwideDirector Food and Beverage at Hilton Hotels Worldwide
Irfan IryaniIrfan Iryani
Coordinator at Worldwide Hotels GroupCoordinator at Worldwide Hotels Group
Harold BlackburnHarold Blackburn
Night Manager at Hilton Worldwide HotelsNight Manager at Hilton Worldwide Hotels
Jeysi MartinezJeysi Martinez
Senior Front office assistant, front office supervisor, medical records, scribe, surgery scheduler at Orlando HealthSenior Front office assistant, front office supervisor, medical records, scribe, surgery scheduler at Orlando Health
Lilianna GamezLilianna Gamez
Front Office Supervisor at Crowne Plaza Ventura Beach HotelFront Office Supervisor at Crowne Plaza Ventura Beach Hotel