Fareesh Bashir
Summary
Proven Operations Manager with a track record of enhancing operational efficiency and team leadership at Big M Marine Pte Ltd. Excelled in incidents management and cross-functional collaboration, achieving significant profit growth by streamlining operations. Skilled in CRM, with a focus on exceeding performance metrics and fostering strong vendor relationships.
Overview
12
12
years of professional experience
Work History
Operations Manager
Big M Marine Pte Ltd
08.2018 - 08.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
Security Executive
The Westin Singapore
01.2015 - 07.2018
- Recorded incident reports with detailed accounts of occurrences.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Store Coordinator
Offshore Logistic Asia Pacific Pte Ltd
01.2013 - 01.2014
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Submitted reports to senior management to aid in business decision-making and planning.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
Nitec - Facility Technology
ITE Collage East
Singapore, Null, Singapore12-2010
N Level -
Telok Kurau Secondary School
Singapore01-2004
Skills
- Incidents management
- Performance monitoring
- Operational efficiency
- Team leadership
- Cross-functional collaboration
- Customer relationship management (CRM)
Football
Represented Club level for Tampines Rovers Youth U18 Team
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Operations Manager
Big M Marine Pte Ltd
08.2018 - 08.2024
Security Executive
The Westin Singapore
01.2015 - 07.2018
Store Coordinator
Offshore Logistic Asia Pacific Pte Ltd
01.2013 - 01.2014
Nitec - Facility Technology
ITE Collage East
N Level -
Telok Kurau Secondary School
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