Farazian Antasha

Key Roles

• Streamlined purchase order processing to support efficient operations through improved collaboration with clients and warehouse teams.
• Executed regular SAP master data updates and stock audits to minimize inventory discrepancies.
• Delivered precise financial and operational reports with over 98% accuracy to support informed decision-making.
• Enhanced client response time, resolving 90% of queries within 24–48 hours
• Streamlined write-off and claims processes, reducing processing delays by ~30%

Stakeholder & Client Management

• Serve as primary point of contact for FMCG clients, managing high-volume operations and maintaining strong service relationships
• Coordinate across Supply Chain, Sales, Finance, and Operations teams, supporting end-to-end service delivery for multiple accounts
• Manage client communications, reports, and escalations, ensuring timely and accurate updates

Supply Chain & Operations

• Oversee inbound shipments, buyback stock processes, and VAS/LAS services, handling high transaction volumes daily
• Manage inventory including stock reservation, SKU replacement, and rejection tracking, supporting service level consistency above 95%
• Liaise with 3PL/4PL partners on logistics operations, ensuring smooth execution across transport and warehouse activities
• Monitor weekly SOH reports, improving inventory visibility and planning accuracy

Order & System Management

• Process and manage daily PO cycles, ensuring timely submission and issue resolution
• Maintain SAP master data (pricing, materials, open POs), reducing system-related errors and discrepancies
• Execute full-cycle write-offs with proper documentation and audit compliance
• Perform system housekeeping across SAP and JDE to ensure data integrity

Sales & Reporting

• Generate manual and system reports (Webi), supporting business decisions and client visibility
• Track retailer product rejections and coordinate corrective actions, reducing repeat issues
• Manage RTV processes, ensuring proper approvals and coordination with stakeholders

Finance & Compliance

• Prepare monthly reports (FOC claims, write-offs, LTP bonus, fulfilment), ensuring timely submission within reporting deadlines
• Support SPO creation and matching via Exceedra and SAP workflows
• Manage PO issue notifications and coordinate resolutions across teams
• Maintain proper documentation to support audit readiness and compliance

Operations & Governance

• Participate in KPI and operational meetings with 3PL partners, contributing to performance tracking and improvements
• Support governance through structured reporting, documentation, and adherence to SOPs
• Drive continuous improvement initiatives to enhance operational efficiency and reduce manual workload

• Reviewed and verified work orders and supporting documents to ensure accuracy and compliance
• Managed reporting processes including work order creation and inventory updates using Tru-Data systems
• Prepared monthly financial reports for unbilled revenue and invoicing support
• Processed re-billing for services, ensuring timely and accurate revenue capture
• Supported project teams with data analysis and reporting for operational and ad-hoc requirements
• Managed invoice processing and expense tracking using Glovia ERP