Faraz Subhani

AI Chatbot Development and Hosting

• Designed and deployed a Retrieval-Augmented Generation (RAG) chatbot using Azure OpenAI, specifically tailored for internal policy adherence, ensuring secure handling of sensitive information.
• Configured and maintained the chatbot infrastructure on Azure, leveraging Azure services for optimal performance and security compliance.
  

Internal AI Solutions

• Engineered an internal ChatGPT system hosted on AWS EC2 12x Large instances, focusing on data privacy by preventing external data exposure and storing all queries internally.
• Undertook extensive code modifications and reverse engineering to customize open-source solutions according to organizational needs.
• Managed end-to-end network configurations and hosting setups on AWS, enhancing the chatbot’s responsiveness and security measures.
  

API Integration and Workflow Automation

• Successfully integrated AI chatbot functionalities with UiPath and Workato APIs, enabling automated agent workflows that respond dynamically to user interactions from the chat interface.
• Implemented wildcard triggers within the chatbot to initiate specific automated tasks, streamlining operational workflows and improving user engagement.
  

Performance Testing and Hardware Optimization

• Led a pilot project to evaluate the feasibility of internal hosting for AI models by setting up a test environment with an NVIDIA RTX 4090 GPU.
• Analyzed and determined the necessary GPU requirements to support AI operations, contributing to cost-efficient hardware procurement and deployment strategies.
  

• Company Overview: (Client)
• Engineered a system for loan applicants to enhance customer experience and streamline the approval process
• Integrated data extracon from government portals for accurate loan eligibility decisions based on financial histories
• Automated new employee onboarding workflow including data collecon, division assignment, branch manager allocaon, equipment provisioning, ART result processing, and online training
• Improved operaonal efficiency by reducing manual effort
• (Client)

• Company Overview: (Client)
• Automated the management of Naonal Service claims for Singaporeans, ensuring prompt and accurate submissions
• Automated the analysis of SAP approver lists to detail authorizaon thresholds and verify designaons, enhancing compliance and audit readiness through Axway (SFTP)
• Automated the extracon and transformaon of financial data from SAP, creang customized pivot tables and balance sheets for monthly reconciliaon, providing valuable insights to the finance team
• (Client)

• Delivered .NET support and applicaon patches, developed innovave mobile apps for Chevron with PowerApps, incorporang online and offline features, and streamlined processes through RPA automaon using UiPath