Farah Zafirah Md.Zakaria
Pasir Ris
Summary
Engineering professional prepared to lead and inspire teams in achieving operational excellence. Strong background in project management, process optimization, and technical problem-solving. Known for fostering collaborative work environment and adapting to evolving project requirements. Demonstrated ability to drive results through effective communication, strategic planning, and leadership skills.
Overview
18
18
years of professional experience
Work History
Engineering Supervisor
Singapore Airlines Engineering Company Pte. Ltd.
10.2022 - Current
- Lead LEAN initiatives with Fleet Procurement Team to optimize parts management and warehousing, reducing waste in Line Maintenance for operational efficiency.
- Drove sustainable solutions and trained team members in LEAN practices and move towards process driven directives.
- Collaborate with consultants on Project Polaris for SAP system replacement (S/4HANA), identifying issues and proposing solutions.
- Generated finance and investigation reports related to parts usage and claims (including CIDs).
- Developed comprehensive training programs for new hires, ensuring a robust talent pool for future recruitments.
- Increased overall department efficiency through strategic planning, effective resource management, and close monitoring of project progress.
- Actively participate in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
- Promoted to Grade T5 in 2022
- Awarded LEAN Champion (September 2022) and LEAN Yellow Belt; three projects progressing to Green Belt
- Offered management role as Acting Line Maintenance Component Control Executive, starting June 2024
Production Planner
Singapore Airlines Engineering Company Pte. Ltd.
04.2020 - 10.2022
- Manage third-party customer inventory stored at line stations.
- Generate dispatch instructions for third-party customer parts.
- Coordinate with procurement for parts required for adhoc or contractual SIN station checks
- Handle usage reports for billing parts drawn for post-SIN station checks
- Collaborated with Marketing Team to set up parts movement for awarded Qantas 'A' Check in April 2022 to Line Maintenance.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased productivity levels.
- Participated in LEAN initiatives; received training in LEAN workshops, 5S, and Kaizen
- Acted as Engineering Supervisor for 10 months in 2022
- Promoted to Grade T4 in 2020
- Awarded Transformation Champion (Nov 2020)
Lead Planning Assistant
Singapore Airlines Engineering Company Pte. Ltd.
04.2012 - 04.2020
- Update SAP for aircraft parts changed out in Line Maintenance.
- Process high/low-cost unserviceable parts by generating refurbishment forms for vendor repairs or disposal,and transit request for turnaround parts.
- Monitor PBTH/TCA reporting for parts backlog to prevent revenue loss.
- Ensure parts matches tracking system to avoid lapses and duplicates.
- Track parts requests for task card requirements (DDs, TechLogs).
- Update database to notify necessary sections about parts shortages and AOG requirements.
- Devised and implemented efficient processes for production tracking and inventory control.
- Acted as Production Planner for 10 months (2013-2014) and 3 months (2018-2020)
- Promoted from Grade T3 I to T3 II in 2017
- Awarded Long Service Award (10 years) in 2017
- Worked on shift rotations throughout tenure
Planning Assistant II
Singapore Airlines Engineering Company Pte. Ltd.
04.2007 - 04.2012
- Assist engineers in preparing parts for ad hoc and scheduled tasks.
- Coordinate parts requisitions with internal and external customers (SQ, EC, Airbus).
- Monitor AOG parts to meet customer demands.
- Supported supervisors in managing contractors, including logistics teams.
- Followed up on requested items for various departments for work packages.
- Promoted from Grade T2 to Grade T3 I in 2012
Temporary Staff
Singapore Airlines Engineering Company Pte. Ltd.
12.2006 - 03.2007
- Manage paperwork for unserviceable parts to ensure proper documentation and workflow.
- Support Maintenance Planners by distributing and packaging work packages for scheduled Line Maintenance task based on aircraft.
Relief Teacher (Art)
Ministry of Education, Singapore
07.2006 - 11.2006
- Taught Art to secondary school students (Sec 1-5) following the Ministry of Education syllabus at Loyang Secondary School
Education
Diploma - Mechatronics
Temasek Polytechnic
01.2006
Diploma - Architectural Technology
Singapore Polytechnic
01.2003
GCE ‘O’ Levels -
Tanjong Katong Secondary School
01.2001
Skills
- Proficient in SAP
- Microsoft Office Suite (Excel, Word, Outlook, Access, PowerPoint)
- Customer relations
- Production processes
- Project and Innovation management
- Process improvement
- Process development
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
Languages
English
Malay
Personal Information
- Expected Salary: SGD 7.8k - 8k
- Nationality: Singapore Citizen
Timeline
Engineering Supervisor
Singapore Airlines Engineering Company Pte. Ltd.
10.2022 - Current
Production Planner
Singapore Airlines Engineering Company Pte. Ltd.
04.2020 - 10.2022
Lead Planning Assistant
Singapore Airlines Engineering Company Pte. Ltd.
04.2012 - 04.2020
Planning Assistant II
Singapore Airlines Engineering Company Pte. Ltd.
04.2007 - 04.2012
Temporary Staff
Singapore Airlines Engineering Company Pte. Ltd.
12.2006 - 03.2007
Relief Teacher (Art)
Ministry of Education, Singapore
07.2006 - 11.2006
Diploma - Architectural Technology
Singapore Polytechnic
GCE ‘O’ Levels -
Tanjong Katong Secondary School
Diploma - Mechatronics
Temasek Polytechnic
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