Farah Natasha

- Still actively applying for full time

• Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
• Assist performances with dress up and dress down before each scare performance
• Assist prop issue if there is
• Crowd Control
• Set up the area for performers to rest and dress down
• Always have to be super alert if there is any incident happening in the house during performers acting
• End of the day to clean up all the stations and put back all the things used to the place we took it from.

Reason for Leaving: Event job

I spent some time as the primary caretaker for my dad as he was sick during this period. During that time, I was able to be there for my dad but always knew I wanted to return to work. I’m ready to do that now as my dad has fully recovered.

• Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
• Assist performances with dress up and dress down before each scare performance
• Assist prop issue if there is
• Crowd Control
• Set up the area for performers to rest and dress down
• Always have to be super alert if there is any incident happening in the house during performers acting
• End of the day to clean up all the stations and put back all the things used to the place we took it from.

Reason for Leaving: Event job

A temporarily part time while finding for full time job

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Reason for leaving: Still exploring for full time while doing event with USS

• Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries
• Developed customer service scripts to ensure consistent customer service across all customer service channels
• Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience
• Drafted customer service policies and procedures that standardized customer service operations and improved customer experience
• Trained a team of customer service representatives on the latest customer service best practices, resulting in a X% decrease in customer escalations
• Managed package delivery routes and adjusted as needed to ensure on-time delivery
• Coordinated with vendors to ensure timely delivery of goods and services, resulting in a X% reduction in delivery times

Reason for leaving: Company make a decision to retrench the whole department of E commerce and Store related Customer Service Assistant on Mar 2023

• Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
• Assist performances with dress up and dress down before each scare performance
• Assist prop issue if there is
• Crowd Control
• Set up the area for performers to rest and dress down
• Always have to be super alert if there is any incident happening in the house during performers acting
• End of the day to clean up all the stations and put back all the things used to the place we took it from

• Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
• Assist performances with dress up and dress down before each scare performance
• Assist prop issue if there is
• Crowd Control
• Set up the area for performers to rest and dress down
• Always have to be super alert if there is any incident happening in the house during performers acting
• End of the day to clean up all the stations and put back all the things used to the place we took it from

Reason for Leaving: Event job

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Reason for leaving: Want to explore different jobs and finding for a stable full time job

• Responded to customer inquiries and complaints in a professional manner
• Coordinated with vendors to ensure timely delivery of products
• Organized and maintained the store, ensuring a clean and safe environment for customers
• Conducted inventory audits to ensure accurate stock levels and identify areas of loss prevention
• Collaborated with other retail staff to ensure all customer needs were met in a timely manner
• Only work during christmas period