Farah Luebbers

• Support Head of Human Resources for APAC & MEA, as well as Head of Country HR Singapore and Emerging Markets Business Partner.
• Office manager for the Singapore HR team
• Oversee Employee Engagement activities on a team and company level eg. communication of updates, coordinating in-person and virtual events for staff such as benefits roadshows, mental health workshops, New Joiner Coffee Connect, etc.
• Assist with Employer Branding & Value Proposition activities in partnership with Communications Team.

Duties:

• Manage calendar for both Heads and coordinate bilateral and group meetings across different regions and time zones.
• Plan and book their travel, including flights, hotel, land transport, visas and scheduling meetings.
• Prepare and submit expenses for the Heads according to policy in Concur.
• Review expense reports submitted by team members as a delegate approver for Head of HR.
• Raise purchase orders and process invoices.
• Onboarding and offboarding new joiners and leavers within SG HR Team.
• Welcoming and hosting internal stakeholders from overseas as well as external guests (C-suite executives, Managing Director level candidates, regulatory officials).
• Ordering and maintaining stationery stock in the HR SG office.
• Ensuring office cleanliness is at a optimum level at all times and hot-desking system remains efficient.
• Oversee coordination of APAC & MEA Townhall in terms of agenda-setting (in partnership with Head of HR), in-person and virtual logistics, moderating Q&A segment and dissemination of slides and recording.
• Coordinate weekly country and regional team meetings.
• Coordinate with external vendors to organize employee events such as skills training, benefits roadshows, new joiner coffee sessions, campus recruitment drives, etc.
• Support Head of Employer Branding & Value Proposition to prepare materials and communicate consistency of branding across collaterals and materials such as internal and external email communications, images in printed and online media, use of company logo, etc.

• First Executive Assistant hired to support the APAC Public Policy/Legal team based in Singapore.
• Support Vice-President of Public Policy as well as up to 5 other Directors within the Legal organization.
• Coordinate Public Policy/Legal team members across APAC offices for internal alignment and to set them up for success.
• Volunteer in various Employee Resource Groups (ERGs) initiatives and events eg. SGWomen@NF, The Village (for working parents), Pause@NF and Community Connect.
• Actively involved in the Executive/Administrative Assistant functional group; onboarding new admins, participating in working groups to discuss the working scope of admins at NF, organize Singapore office-wide events eg. Lunch & Learns, Year-End Parties, etc.

Duties:

• Schedule meetings, internally and externally across different regions and time zones
• Organize and maintain calendars for multiple executives
• Coordinate international travel arrangements
• Manage various internal events/off-sites for the teams as well as external events, roundtables and conferences
• Heavy communication internally and externally
• Update spreadsheets and create presentations to support executives and boost team productivity
• Create expense reports, budgets and filing systems for leadership team
• Process travel expenses and reimbursements for executives
• Facilitate training and onboarding for incoming office staff

• Providing direct primary support to Chief Executive Officer and Co-Head of Sales for Private Wealth Management Asia, as well as secondary support to Chief Operations Officer and other Executive Directors across the business unit
• Received very encouraging feedback from each for effectiveness in time managing, problem solving and facilitating communication

Duties:

• Managed CEO’s and COO’s complex and frequently changing calendars and travel arrangements and coordinate pre-planning of trips
• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
• Coordinated and oversaw execution of client events from marketing luncheons to annual key franchise events such as the Morgan Stanley Asia Pacific Summit
• Prepared and processed expense reports, budgets and filing systems
• Distributed department-wide announcements, including updates in policies and procedures, communications from travel desk and act as the bridge for other business units
• Gatekeeper for travel and expense policies for all staff and review all trip approval requests from bankers before approval by Sales Manager
• Reviewed and maintained prospect and client list for PWM business to ensure fair play among bankers
• Onboarded, orientate, as well as conducted training on administrative policies and web-application set-ups for new hires
• Handled and protected sensitive documents and knowledge with confidentiality and sound judgement.

• Maintained a calendar of events for effective long-term planning and management
• Responsible for revenue generation and encouraging repeat business
• Worked closely with key stakeholders at every level of the business to ensure the effective delivery of events
• Duties:
• Managed, coordinated and presented programmes that will reflect the needs and aspirations of Singapore's multicultural and multilingual artistic and cultural scene
• Strived to ensure that each programme presented will be of very high quality and at best cost
• Streamlined and ensured all legal documents and issues including contracts, copyright and royalties matters, and any other occurs where the company may be exposed to legal or financial risk
• Exercised financial discipline in order to maximize use of resources by planning and putting up respective budgets and forecast the return on expenditure and attendance
• Reviewed and evolved future templates in response to the client, and also to develop the audience base in the appreciation of the different genres of the performing arts
• Worked closely with Marketing Communications & Partnership Development teams with regards to publicity and marketing plans involving sponsorship for all relevant programmes in order to maximize publicity, sale of tickets as well as revenue from all sources
• Liaised with partners (hotels, travel agents, restaurants, etc) to ensure that clients (artists/performing groups) receive quality hospitality treatment while they are in Singapore to be at their best state to give the most virtuosic performance
• Networked, built and maintained relationships with key stakeholders: artists, media contacts, VIPs, corporate sponsors and collaborative partners.

• Part-time role during summer holidays university semester break
• Played a supportive role in undertaking a variety of administrative and clerical tasks to ensure smooth -running of the organization
• Learnt about the legal profession by performing administrative and paralegal duties
• Duties:
• Acted as a focal point of contact with clients and external working partners
• Managed databases and filing as well as organized and servicing meetings
• Coordinated appointments and activities, as well as booked extensive international travel
• Initiated and implemented new procedures and administrative system