FARA AMIRA DAYANA BINTI ZAKARIYANA
SHAH ALAM
Summary
HR Business Partner supporting employee relations, talent acquisition, and HR governance across workforce planning, performance management, and policy interpretation. Handles grievances, investigations, and employee concerns while partnering with managers on secondments, development pathways, and consistent people decisions that support business needs.
Overview
13
13
years of professional experience
Work History
Assistant Manager, HR Business Partner
Base Maintenance Malaysia Sdn. Bhd.
04.2026 - Current
- Partner with department heads and managers on workforce requirements, organisational changes, people matters and HR policy interpretation.
- Supported performance management, coaching managers on addressing performance concerns, navigating difficult conversations, and ensuring consistent people decisions.
- Led employee engagement initiatives and listening sessions, analysing employee feedback and attrition trends to recommend targeted retention actions.
- Managed grievances, complaints, workplace conflicts and misconduct cases; led investigations and disciplinary processes, escalating sensitive matters to Head of HR.
- Oversaw employee life-cycle matters, including integration, probation, confirmation, transfers, promotions and exit coordination.
- Supported workforce planning by reviewing headcount requests, role requirements and deployment priorities.
- Oversaw HR coordination for HQ secondees and employees assigned overseas, covering assignment requirements, employee welfare and liaison with relevant HR counterparts.
- Supported HR governance for contract labour and labour suppliers, including workforce arrangements and employee-related risks.
- Collaborated with Learning & Development and technical leaders on career development pathways, including technician-to-engineer programmes.
Assistant Manager, HR Business Partner
Base Maintenance Malaysia Sdn. Bhd.
09.2024 - 04.2026
- Served as primary contact for industrial and employee relations, addressing grievances, disputes, and workplace concerns to ensure a fair and compliant workplace.
- Coordinated workplace investigations, supported disciplinary proceedings and recommended resolutions in line with company policies and legal requirements.
- Advised management on HR and IR policies, consistent employee treatment and compliance risks.
- Supported management in discussions and negotiations with government authorities on employment matters.
- Led HR initiatives, including the BMM Ambassador Programme, to strengthen employee feedback, communication and organisational culture.
- Planned and executed employee engagement activities, recognition programmes and events with internal stakeholders and external vendors.
- Maintained confidential employee and case records, and prepared monthly reports on employee relations, engagement, accommodation, transport and uniform inventory.
- Supported HR audits, process improvements, recruitment events and onboarding activities.
- Oversaw accommodation and transport arrangements for employees on temporary secondment or training in Johor Bahru and Singapore, including allocation, utilisation, costs and welfare.
Senior HR Generalist
Base Maintenance Malaysia Sdn. Bhd.
03.2024 - 08.2024
- Managed end-to-end recruitment covering sourcing, screening, interviews, assessments, checks, offers.
- Partnered with hiring managers to define staffing needs and shape recruitment strategy.
- Forecasted quarterly and annual hiring requirements with departments for capacity planning.
- Analysed recruitment trends and workflows to enhance hiring practices and elevate candidate experience.
- Coordinated candidate and hiring manager feedback to align job fit and streamline the hiring process.
- Sourced candidates via social media platforms and talent networks to fill roles.
- Organised career fair attendance and recruitment events to strengthen employer branding and attract talent.
Executive, Human Resource Business Partner
Top Glove Sdn Bhd
, Selangor
07.2018 - 02.2024
- Oversaw HRBP operational strategies to enhance alignment and effectiveness of HR initiatives
- Acted as the point of contact between business and worked closely with respective COE team to ensure HR support is adequately extended to respective business functions
- Executed HR practices and processes in accordance with company policies and statutory requirements, maintaining appropriate and consistent application.
- Coordinated industrial relations efforts to ensure compliance with labour laws and enhance employee relations.
- Established and implemented departmental policies, goals and objectives
- Managed talent acquisition process, include recruitment, interviewing and hiring Trainee & workers
- Managed and implemented process of onboarding
- Conducted training for employees while recommending approaches to effect continual improvements in business objectives, productivity, and within the company to reach business goals
- Led and collaborated with Group Engineering on managing manpower planning
- Organised and prepared Recruitment Agency Due Diligence SOP
Management Trainee
Puncak Niaga Management Services Sdn Bhd
, Selangor
03.2016 - 03.2018
- Communicated with brokers to facilitate effective administrative support
- Reviewed and prepared insurance claim forms and related documents for accuracy and completeness
- Compiled and submitted insurance claims to companies for processing
- Processed and recorded new policies and claims
- Checked documentation for accuracy and validity on updated systems
Executive, Admin and Finance
Silverlake Sprints Sdn Bhd
, Selangor
01.2015 - 02.2016
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Streamlined filing system and maintained accurate data entries to support administrative operations
- Created and managed office systems to efficiently deal with documentation
Trainee
UMW Corporation Sdn Bhd
, Selangor
01.2014
- Compiled monthly Management Committee Report for local and international companies
- Assisted in preparing the Operational and Financial Updates & Consolidated Asset Valuation for Outstation Company
- Prepared Excel spreadsheets with data used to create visuals such as graphs
- Documented meeting minutes for executive review
Education
Bachelor of Business Administration (Hons) - International Business
Universiti Teknologi MARA (UiTM)
Kedah01-2014
Diploma - Investment Analysis
Universiti Teknologi MARA
Johor01-2012
SMK Convent Bukit Nanas (CBN)
Kuala Lumpur01-2008
Skills
- HR operations
- Talent acquisition
- Recruitment practices
- Employee engagement
- Employee relations
- Industrial relations
- Workplace investigations
- Disciplinary procedures
- HR policies and procedures
- Regulatory compliance
- HR operational strategy
- Data analysis
- Microsoft Excel Microsoft Word VLOOKUP
- Employee counselling, SAP HR, IR
- HR operational strategy
Timeline
Assistant Manager, HR Business Partner
Base Maintenance Malaysia Sdn. Bhd.
04.2026 - Current
Assistant Manager, HR Business Partner
Base Maintenance Malaysia Sdn. Bhd.
09.2024 - 04.2026
Senior HR Generalist
Base Maintenance Malaysia Sdn. Bhd.
03.2024 - 08.2024
Executive, Human Resource Business Partner
Top Glove Sdn Bhd
07.2018 - 02.2024
Management Trainee
Puncak Niaga Management Services Sdn Bhd
03.2016 - 03.2018
Executive, Admin and Finance
Silverlake Sprints Sdn Bhd
01.2015 - 02.2016
Trainee
UMW Corporation Sdn Bhd
01.2014
Bachelor of Business Administration (Hons) - International Business
Universiti Teknologi MARA (UiTM)
Diploma - Investment Analysis
Universiti Teknologi MARA
SMK Convent Bukit Nanas (CBN)