Fang Lyu
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance.
Proactive and hardworking individual focused on continuous operational improvement.
Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements.
Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities.
Results-driven and resilient in developing teams while improving processes and increasing productivity.
Overview
2
2
years of professional experience
Work History
Manager of Operations
Ting Yu Xuan Pte Ltd
04.2020 - 12.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Sales Associate
Korea Artiz Studio Pte Ltd
03.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Business Consultant
Ace Solution Employment
08.2016 - 11.2018
- Devised processes to boost long-term business success and increase profit levels.
- Developed complete business plans and operational strategies for new and existing business.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
MBA -
Murdoch University
Singapore04.2022
High School Diploma -
Kaplan Higher Education Academy of Singapore
Singapore06.2014
Bachelor of Arts - Business Administration And Management
Aston -Convetry University
Singapore11.2012
Skills
- Decision Making
- Performance Assessment
- Recruitment and Hiring
- Training Management
- Team Leadership
- Employee Motivation
- Goal Setting
- Administrative Management
- Problem Anticipation and Resolution
- Staff Scheduling
- Program Optimization
- Customer Service Management
- Business Leadership
- Sales Coaching
- Purchasing Leadership
- Business Forecasting
Additional Information
Country Of Birth: China
Date Of Birth: 2nd Aug 1983
Fin Number: G0601320T( Long Term Pass Holder)
Passport Number : EG03 93870
Languages
Chinese (Mandarin)
Advanced (C1)
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Manager of Operations
Ting Yu Xuan Pte Ltd
04.2020 - 12.2020
Sales Associate
Korea Artiz Studio Pte Ltd
03.2019 - 02.2020
Business Consultant
Ace Solution Employment
08.2016 - 11.2018
MBA -
Murdoch University
High School Diploma -
Kaplan Higher Education Academy of Singapore
Bachelor of Arts - Business Administration And Management
Aston -Convetry University
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