Faizul Khan
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Attractions Attendant
Luge
06.2022 - 10.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
Bartender
SSMA
10.2019 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Warehouse Assistant
Redmart
01.2019 - 09.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
Banquet
SSMA
09.2018 - 03.2019
- Cleaned and maintained dining area and condiment stations.
- Delivered food to guest tables with timeliness and efficiency.
- Processed sales transactions using POS system.
- Adhered to all safety and sanitation standards while preparing and delivering food.
Kitchen Staff Member
Fish & Co
03.2017 - 09.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Skills
- Emergency Evacuation Procedures
- Safety Procedures
- Equipment Maintenance
- Inventory Level Adjustments
- Storage Organization
- Quality Assurance
Languages
English
Elementary (A2)
Malay
Elementary (A2)
Timeline
Attractions Attendant
Luge
06.2022 - 10.2022
Bartender
SSMA
10.2019 - 12.2021
Warehouse Assistant
Redmart
01.2019 - 09.2019
Banquet
SSMA
09.2018 - 03.2019
Kitchen Staff Member
Fish & Co
03.2017 - 09.2017
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