Faiz Arifin Bin Mohamad Noor
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented individual with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Sembcorp ( Sembwaste )
10.2023 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Operation Executive
QUICKSTAT, KUEHNE & NAGEL
10.2022 - 09.2023
- Handling of import & export documents
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Streamlined operations by implementing efficient processes and systems.
Manufacturing Technician
APPLIED MATERIALS
08.2021 - 09.2022
- Perform wide variety of electron-mechanical assembly operation, troubleshooting & repair
- Identifies & corrects errors whilst observes all safety standards while maintaining a secure safe, clean & healthy work environment.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Improved production efficiency by implementing standardized procedures and streamlining workflow.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
Operation Agent
QUICKSTAT, KUEHNE & NAGEL
05.2019 - 07.2021
- Perform deliveries of Pharmaceuticals samples and AOG counterparts
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Utilized GPS navigation systems for precise route guidance, minimizing delays and improving overall performance.
- Adhered to all company policies, procedures, and safety regulations while performing daily tasks.
- Handled fragile items with care to minimize damages during transit and uphold the company''s reputation for reliable service.
- Collaborated with team members to optimize route planning and improve overall service quality.
- Conducted thorough vehicle inspections before each shift, identifying potential maintenance issues to prevent breakdowns or accidents on the road.
- Safely navigated various road conditions and traffic situations to guarantee the well-being of packages and vehicles.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Packaging Credo boxes for Import and Export samples.
Service Technician
SPRINKLER FIRE SYSTEM PTE LTD
05.2019 - 08.2019
- Perform maintenance, inspection & and evaluation of all types of fire protection system.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Cargo Coodinator
SATS LTD.
02.2017 - 01.2019
- Handling and processing of cargo in the airfreight terminals
- Established productive working relationships with customs officials, ensuring smooth and timely clearance of cargo shipments.
- Implemented inventory control measures to prevent loss or damage of goods during transport or storage.
- Increased on-time deliveries through effective scheduling, prioritization, and route planning strategies.
- Reduced shipping errors with meticulous attention to detail in documentation and tracking of cargo information.
- Collaborated with team members to develop new procedures, improving overall cargo handling processes.
- Tracked orders and notified customers of status or potential delays.
Education
Nitec in Precision Engineering - Machining -
ITE College Central
01.2015
Diploma in Micronano Technology -
ITE College West
01.2012
Higher Nitec in Mechanical Engineering -
Republic Polytechnic
01.2012
Skills
- Height and Safety Course
- International Air Transport Association (IATA)
- WSQ
- Class 3 & 4 Driving Licence
- Forklift Licence
- Diploma in Emergency Response
Certification
- Height and Safety Course
- International Air Transport Association (IATA)
- WSQ
Miscellaneous
1 Month notice, Farid, 96174610,
Erwan, 94747484
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Maintenance Technician
Sembcorp ( Sembwaste )
10.2023 - Current
Operation Executive
QUICKSTAT, KUEHNE & NAGEL
10.2022 - 09.2023
Manufacturing Technician
APPLIED MATERIALS
08.2021 - 09.2022
Service Technician
SPRINKLER FIRE SYSTEM PTE LTD
05.2019 - 08.2019
Operation Agent
QUICKSTAT, KUEHNE & NAGEL
05.2019 - 07.2021
Cargo Coodinator
SATS LTD.
02.2017 - 01.2019
Nitec in Precision Engineering - Machining -
ITE College Central
Diploma in Micronano Technology -
ITE College West
Higher Nitec in Mechanical Engineering -
Republic Polytechnic