Faizah Bte As'at
Summary
I was responsible for overseeing the shipping process and ensuring timely delivery of goods. I utilized my strong organizational and communication skills to coordinate with various departments and external partners. My attention to detail and problem-solving abilities helped maintain a smooth and efficient shipping operation.
Overview
15
15
years of professional experience
Work History
Senior Shipping Co-ordinator
SUMITOMO WAREHOUSE SINGAPORE PTE LTD
11.2018 - Current
- Handling orders follow up for import/export shipments (both air / sea freight)
- Perform Customer service activities, attending to customers’ enquiries, resolve complaints
- Assist on customer's quotations query
- Working closely with Sales & operations divisions
- Co-ordination between internal offices / agents & clients for orders follow up via local, ocean / air import & export
- Coordinate freight shipment and transportation arrangements
- Handling of crosstrade shipments
- Doing bookings of shipments
- Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
- Arranging Custom clearance for customers, & door delivery services
Customer Service Officer
ALLPORT CARGO SERVICES
02.2015 - 11.2018
- Under wholesale department
- Liaise with customer on product requirement
- Liaise with warehouse to ensure cargo require is in order
- Prepare export documents
- Ensure cargo is exported smoothly and on time
Temp packer (2mths) / Logistic Officer
SCHENKER SINGAPORE PTE LTD
02.2010 - 09.2014
Education
PSLE -
Rivervale Primary School
01.2001
Nitec - Dental Assisting
ITE Central College Bishan
01.2008
Nitec - Office Skills
ITE Central College Bishan
01.2007
N level -
North Vista Secondary School
01.2005
Skills
- Customer service
- Effective communication
- Attention to detail
- Problem-solving abilities
- Microsoft Office: Excel, Words
- Logistics coordination
- Warehouse operations
Personal Information
- Ethnicity: Malay
- Date of Birth: 11/08/89
- Gender: Female
- Nationality: Singaporean
- Marital Status: Married
Timeline
Senior Shipping Co-ordinator
SUMITOMO WAREHOUSE SINGAPORE PTE LTD
11.2018 - Current
Customer Service Officer
ALLPORT CARGO SERVICES
02.2015 - 11.2018
Temp packer (2mths) / Logistic Officer
SCHENKER SINGAPORE PTE LTD
02.2010 - 09.2014
Nitec - Dental Assisting
ITE Central College Bishan
Nitec - Office Skills
ITE Central College Bishan
N level -
North Vista Secondary School
PSLE -
Rivervale Primary School
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