Faith Lim
Singapore,Hougang
Summary
Friendly and outgoing barista with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in latte art.
Overview
8
8
years of professional experience
Work History
Starbucks Barista
Starbucks
Singapore, Singapore
10.2018 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 20%.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 2 hours.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained masterna coffee machine equipment and performed minor repairs to keep coffee machines functioning properly.
Food Preparation
QQ Rice - NEX
Singapore, Singapore
10.2018 - Current
- Ensured proper handling and preservation methods while packaging and storing food products.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained composure and work quality while under stress.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Offered product samples, answered questions and helped customers find items.
Sales Promoter
Pognae
Singapore , Singapore
10.2018 - 10.2018
- Improved company visibility by meeting with and engaging prospective customers.
- Recommended specific product options to meet customers' needs.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Engaged consumers in friendly, energetic and professional manner to encourage each to try samples.
- Demonstrated how to use baby carrier to average of 35 people per day.
- Provided coupons, product samples, and informational brochures to customers.
- Conducted market research to attract clients in new territories.
Event Crew
Standard Chartered Bank
Singapore, Singapore
03.2018 - 03.2018
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Monitored social media and online sources for industry trends.
Education
PSLE - General Studies
Cedar Primary School
Singapore, 2013
O' Levels - Principles of Account, Food Nutrition
Broadrick Secondary School
Singapore, 2017
Diploma in Accounting And Finance - Accounting And Finance
Temasek Polytechnic
Singapore, Skills
- Customer service excellence
- Safe food handling
- Equipment monitoring
- POS systems
- Meeting preparation
- Meal preparation
- Safety compliance
- POS systems operation
Accomplishments
i am a certified latte art barista
Timeline
Starbucks Barista
Starbucks
10.2018 - Current
Food Preparation
QQ Rice - NEX
10.2018 - Current
Sales Promoter
Pognae
10.2018 - 10.2018
Event Crew
Standard Chartered Bank
03.2018 - 03.2018
PSLE - General Studies
Cedar Primary School
O' Levels - Principles of Account, Food Nutrition
Broadrick Secondary School
Diploma in Accounting And Finance - Accounting And Finance
Temasek Polytechnic