Fahmi Amir
Summary
Accomplished Senior Customs Officer at Singapore Customs with a proven track record in leading successful teams, enhancing operational efficiency, and significantly increasing revenue recovery. Expert in risk assessment and intelligence analysis, demonstrating strong leadership and analytical skills. Committed to continuous learning and adaptability, fostering professional growth and cross-agency collaboration.
Overview
8
8
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Senior Customs Officer (Intel & Investigation)
Singapore Customs
02.2021 - Current
- Managed a team of customs officers, fostering a professional, efficient, and safe work environment.
- Performed intelligence analysis and spearheaded an average of 4 law enforcement operations involving apprehension, detention, and arrest, per month.
- Conducted thorough investigations to identify duty evasion, resulting in an average of 70 cases a month, with significant revenue recovery for the agency.
- Coordinated efforts with other law enforcement agencies during joint operations targeting organized crime networks involved in smuggling activities.
- Mentored junior officers within the department, contributing to their career growth and development.
- Developed comprehensive training programs for new hires, ensuring high standards of performance and knowledge retention.
Customs Officer (Checkpoints)
Singapore Customs
01.2018 - 01.2021
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork, and informed individuals of expected liabilities.
- Ensured accurate collection of duties and taxes on imported goods through meticulous record-keeping procedures related to tariff classifications.
- Detected multiple cases involving under-declaration of goods, with a total tax evasion amounting to approximately $500,000.
- Explained laws and regulations to approximately travelers and distributors and promoted comprehension to foster adherence to requirements.
- Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
- Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
- Assisted in the development of policies and procedures to improve overall customs operations and increase efficiency at ports of entry.
Estate Executive
Housing & Development Board
11.2016 - 04.2017
- Responded to an average of 5 cases per day, regarding resident's housing maintenance complaints and feedback.
- Coordinated with vendors and contractors for specialized maintenance tasks, ensuring projects were completed on time and within budget constraints.
- Streamlined work orders for timely completion, improving resident satisfaction rates.
- Participated in monthly meet-the-people sessions with Members of Parliament (MPs) to maintain positive relationships with residents by addressing concerns promptly and professionally.
Education
Bachelor of Science - Management And Security Studies
Singapore University of Social Science
Singapore 07.2019 - 08.2023
Diploma - Integrated Facilities Management
Temasek Polytechnic
Singapore 04.2011 - 04.2014
Skills
- Strong leadership qualities
- Strong analytical skills
- Effective decision-making abilities
- Proficient in risk assessment
- Team player attitude
- Continuous learning mindset
- Adaptability to Change
- Integrity and Honesty
Certification
- Certified Anti Money Laundering Specialist, ACAMS - October 2023
Accomplishments
- Achieved the Customs Excellence Award for successfully planning and executing an undercover enforcement operation.
- Achieved Customs Innovation Award by coordinating and implementing a new agency wide initiative with accuracy and efficiency.
Timeline
Senior Customs Officer (Intel & Investigation)
Singapore Customs
02.2021 - Current
Bachelor of Science - Management And Security Studies
Singapore University of Social Science
07.2019 - 08.2023
Customs Officer (Checkpoints)
Singapore Customs
01.2018 - 01.2021
Estate Executive
Housing & Development Board
11.2016 - 04.2017
Diploma - Integrated Facilities Management
Temasek Polytechnic
04.2011 - 04.2014
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