Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
FAHAD SYED

FAHAD SYED

Singapore

Summary

Offering 14 years of experience as a Business Analyst and Scrum Master, with a focus on analyzing business intelligence in software development. Skilled in identifying and implementing process improvements, leading to a 10% reduction in project delivery time. Proficient in developing and executing testing plans, resulting in a 95% success rate and a 10% revenue increase. Demonstrated success in managing projects to implement new systems, driving cost savings and ensuring customer satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Analyst/Scrum Master

UBS AG APAC
01.2022 - Current
  • Delivered more than 10 releases on-time and on-budget for UBS.
  • Collaborated with stakeholders and users to understand their needs, gather detailed business requirements, and translate them into user stories and functional specifications used by developers to create system and software solutions.
  • Propose, design, and maintain system and technical specifications and process solutions that meet business needs, objectives, and quality standards, following process and data modeling approaches.
  • Work with IT and other departments to implement solutions, ensure they align with business goals, and communicate findings, recommendations, and project updates to stakeholders and executives.
  • Administered Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives.
  • Coached team members and clients on Agile process.
  • Managed daily stand-ups, planning and review meetings, resulting in a more efficient workflow.
  • Used Jira for backlog refinement and managed to reduce backlogs by 30%.
  • Managed project scope and timelines and successfully reduced project delivery time by 15%.
  • Increased agile adoption amongst teams that resulted in 20% increase in overall productivity.
  • Collaborated with stakeholders and business sponsors to proactively identify risks and dependencies for Agile projects, reducing the chance for costly delays or errors.

Software Developer in Test

UBS AG
01.2024 - Current
  • Evaluated third-party testing tools, selecting the most suitable solutions for specific project needs.
  • Provided detailed defect reports, enabling swift identification and resolution of issues by development teams.
  • Mentored junior team members in best practices for software testing methodologies and tools.
  • Facilitated effective communication between developers and QA teams for seamless issue resolution.
  • Implemented continuous integration practices, reducing development bottlenecks and speeding up release cycles.
  • Kept current with industry trends, adopting emerging technologies to improve overall test effectiveness.
  • Developed custom test scripts to validate complex functionality in large-scale applications.
  • Collaborated on cross-functional teams to deliver high-quality software products on time.
  • Reduced regression risks by creating robust automated tests that covered critical areas of the application.
  • Managed multiple projects simultaneously while maintaining strict adherence to timelines and quality standards.

Software Engineer / Business Analyst

Cognizant Technology Solutions
01.2021 - 01.2022
  • Lead team of 12 for compliance & regulatory policies for UBS Bank of Italy, which includes Anti Money Laundering rule alerts, Archive Uniq Information (AUI), EDD tax flags, weekly generation of reports for financial data.
  • Research, design, and develop computer software utility programs by designing complex macros to validate the software design.
  • Enhance existing software capabilities, develop and enhance direct software testing and validation procedures.
  • Analyze user needs and develop software solutions and applying object-oriented principles of JAVA to automate test cases.
  • Provisioned high Quality, efficient & customer-focused project management. Preparation & Walkthrough on Test Plans to Biz & Client.
  • Ensured delivery of high-quality software by organizing and controlling 100% of the Business Testing process.
  • Built, Managed and Lead entire testing team with resources from different locations, such as Italy, Hong Kong.
  • Defined the scope of Testing, Test Estimations, Test Strategy, Test Scenarios, Test Cases for each release/delivery.
  • Managing daily task assignments, planning & deploying the testing effort for any given engagement.
  • Build roadmaps & periodic recommendations to senior management. Created & Implemented mitigation & contingency plans.

Business Analyst/Scrum Master

Cognizant Technology Solutions
01.2020 - 01.2022
  • Lead team of 12 in Markets and channels stream of Business testing team.
  • Collecting, understanding, and transmitting the business requirements for functional areas of the business and translating these into functional specifications and detailed system test plans, ensuring adherence to quality standards and system integrity.
  • Build, manage, and execute project plans by utilizing project management principles, methods, and approaches.
  • Applying principles and techniques of computer science, engineering and mathematical analysis during software validation procedures.
  • Preparing and managing PSC (Project Steering Committee) meeting for Testing updates such as Resourcing, Test Executions, Defects & Test Closure.
  • Assisted on Timely Risk Management by highlighted the risks & providing relevant mitigations early in the project lifecycle.
  • Enhance existing software capabilities, by following a shift left approach in test execution. This helped to achieve the expected quality of testing, identify Critical/High defects early in the testing lifecycle & achieve test completion within expected test timelines.
  • Encouraged risk-based test approach model for agile deliveries and requesting business to involve early in the test execution cycles and getting frequent review calls with stakeholders to manage and align the Business expectation v/s the actual IT builds.

Scrum Master

Cognizant Technology Solutions
01.2019 - 01.2021
  • Achieved a 30% increase in project efficiency by automating critical areas including Digital Banking and FX Trading.
  • Generated HTML based Reports for each test script execution.
  • Worked closely with project owner in backlog management & Continuous delivery of features.
  • Developed & Executed Test scripts using Selenium Web Driver in Eclipse IDE for Digital Banking & Wealth Management web applications.
  • Provided effort estimations to the stakeholders on the total efforts required for test automation for a given functionality/test cases.

Test Manager

Cognizant Technology Solutions
01.2019 - 01.2019
  • Achieved defect-free delivery of complex OFC model by implementing rigorous quality controls.
  • Ensured effective Quality Assurance & Overall integrity of the project. Identified more than 20 Critical & 50 High severity issues.
  • Inspected Critical/High defects early in the testing lifecycle & Test scenarios raised data matrix for entire Functional F2B test execution.
  • Highlighting project risks & mitigations with regards to delivery timelines and UAT test completion.
  • Closely interacted with Project Directors, Managers, Development Managers and SMEs to understand the needs.
  • Chaired daily defect stand-up calls & Published Status Reports to the all stakeholders.

QA Lead

Cognizant Technology Solutions
01.2015 - 01.2018
  • Manage development of specifications to create and execute detailed test scenarios, test cases and verify bug fixes.
  • Development of SQL-queries for database and backend testing.
  • Preparation Walkthrough on Test Scenarios and Test cases to Business and Client.
  • Testing Integration b/w various components via SOAP UI.
  • Defect reporting and management in Quality Centre.
  • Enhanced project transparency by presenting weekly test completion reports to stakeholders.
  • Debugging Integration failures by analyzing database for various components.
  • Understanding Product suitability concepts with respect to Client and Instruments.
  • System testing whether end feature is working or not.
  • Preparing Understanding Documents, Query tracker, Application access tracker.
  • Raising Observations/concerns for any alarming issue which may impact the delivery of the project.
  • Analyzed application, system, and security errors. Escalated issues to developers.

QA Analyst / Associate

Cognizant Technology Solutions
01.2011 - 01.2014
  • Designing of functional test cases and maintain existing regression test suite. Defect management in Quality center.
  • Automation test case execution & maintenance.
  • Test data creation and maintenance.
  • Functional test execution of the new features.

Education

Bachelor of Engineering - Electronics & Communication

RGPV University
Bhopal
01.2010

Skills

  • Project Management
  • Quality Assurance
  • Automation Testing
  • GitLab
  • Selenium
  • Cucumber BDD
  • JUNIT
  • GIT
  • Functional Testing
  • Regression Testing
  • Investment Banking
  • Mobile Banking

Certification

  • Professional Scrum Master II
  • ISTQB Foundation level certified Software Tester
  • IBM Rational Performance Tester

Accomplishments

  • Nominated for Associate of the Year Award, by Cognizant. November 2019.
  • Awarded with Top Annual performance rating, March 2019.

Timeline

Software Developer in Test

UBS AG
01.2024 - Current

Business Analyst/Scrum Master

UBS AG APAC
01.2022 - Current

Software Engineer / Business Analyst

Cognizant Technology Solutions
01.2021 - 01.2022

Business Analyst/Scrum Master

Cognizant Technology Solutions
01.2020 - 01.2022

Scrum Master

Cognizant Technology Solutions
01.2019 - 01.2021

Test Manager

Cognizant Technology Solutions
01.2019 - 01.2019

QA Lead

Cognizant Technology Solutions
01.2015 - 01.2018

QA Analyst / Associate

Cognizant Technology Solutions
01.2011 - 01.2014

Bachelor of Engineering - Electronics & Communication

RGPV University

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