As a Global Process Owner for Payroll at Baker Hughes, within the HR Enterprise, Governance, and Solutions team, My role is centered around optimizing and innovating the payroll process across the global operations. I'm dedicated to enhancing the efficiency, compliance, and effectiveness of payroll management, ensuring that systems and practices meet the complex needs of our diverse and dynamic workforce. My work involves collaborating closely with cross-functional teams, to implement best practices, tools and governance standard. Driving the transformation of our payroll operations through strategic innovation and operational excellence. This role is pivotal in aligning our payroll processes with Baker Hughes' overarching goals of transparency, efficiency, and employee satisfaction.
I am supporting the global HR transformation initiative, leveraging the Workday, ServiceNow, Kronos etc. platform to optimize and automate HR processes, enhance employee experience, and enable data-driven decision making. With over 7 years of experience in operations management and process improvement, I bring a strong background in project management, Lean Six Sigma, and customer engagement to my role.
Prior to that I have worked for Webhelp and managed their key client's operation (SAP), Making sure that engagement remains profitable with high efficiency in operations management. Furthermore, developing and cultivating lucrative client relationships, and mentoring and training several employees. I have also led and contributed to various process improvement projects, using data analysis, performance improvement strategies, and communication plans to deliver quality results and meet deadlines. I am always eager to learn new skills and apply them to my daily tasks, improving efficiency and productivity. I am a certified LSSGB and Project Manager and I hold a BS in Business Administration.
SAP expertise
Project Management
Data analysis
Business Process Mapping
Process Automation
Operational Excellence
Lean Six Sigma
Process Mapping
Training Management
Effective Communication
Decision-Making
Interpersonal Communication
Problem-solving abilities