Summary
Overview
Work History
Education
Skills
Training
Proficienciesandskills
Languages
Timeline
Barista

Fadzlon Binti Abu Bakar

Ulu Tiram

Summary

To be part of a dynamic and growth-oriented organization that offers excellent opportunities for career growth, career prospect and self-development.

Overview

17
17
years of professional experience

Work History

Shift Manager

Pizza Hut
12.2015 - Current
  • Handle customer complaint in a professional manner, resolving issue quickly and efficiently
  • Manage inventory level, ordering supplies and tracking usage to maintain cost control
  • Assist day to day daily operations by managing labor, supplies and developing
  • Trained and mentored new employees to maximize team performance.

Supervisor ( BOH)

Pizza Hut
07.2012 - 11.2015
  • Provide excellent service in a fast and friendly manner
  • Ensure product quality, food safety and operational standards are met
  • Maintain a clean restaurant environment by cleaning and performing general housekeeping duties
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Kitchen Crew Member

Pizza Hut
07.2011 - 07.2012
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Improved safety standards by regularly inspecting equipment for maintenance needs and reporting any issues to management.

Admin

Benelux Flowers & Food SDN.BHD
06.2008 - 04.2011
  • Preparing, organising and storing information in paper and digital form
  • Dealing with queries on phone and by emails
  • Liasing with supplier and contractors
  • Oversee day to day functioning of the office, ensuring administrative processes run smoothly

Education

STPM ( Malaysian Higher School Certificate) -

SEK. MEN. KEB. DATO JA'AFAR (SDJ)
Malaysia
01.2005

SPM ( Malaysian Certificate Of Education) -

SEK. MEN. KEB. DESA CEMERLANG
Malaysia
01.2003

PMR ( Lower Secondary Examination ) -

SEK. MEN. KEB TAMAN JOHOR JAYA
01.2001

Skills

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint

Training

  • WSQ Basic Food & Hygiene refresher (2024)
  • Shift Leadership Program (2024)

Proficienciesandskills

English, written and spoken, Malay, written and spoken, Microsoft Office [Word, Excel and PowerPoint]

Languages

Malay
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Shift Manager

Pizza Hut
12.2015 - Current

Supervisor ( BOH)

Pizza Hut
07.2012 - 11.2015

Kitchen Crew Member

Pizza Hut
07.2011 - 07.2012

Admin

Benelux Flowers & Food SDN.BHD
06.2008 - 04.2011

STPM ( Malaysian Higher School Certificate) -

SEK. MEN. KEB. DATO JA'AFAR (SDJ)

SPM ( Malaysian Certificate Of Education) -

SEK. MEN. KEB. DESA CEMERLANG

PMR ( Lower Secondary Examination ) -

SEK. MEN. KEB TAMAN JOHOR JAYA

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Fadzlon Binti Abu Bakar