Fadhli Yusof
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Associate Store Manager/ Team Manager
Gucci
01.2017 - Current
- Leading a team of 12 Client advisors and 3 Back of House staff.
- Established team priorities, maintained schedules and monitored performance.
- Manage the business of Leathergoods by implementing incentives to generate sales and participate in buys.
- Attended brand experiences and High Jewellery events.
- GIA Certified in colored gemstones.
- Defined clear targets and objectives and communicated to other team members.
- Developed performance measurement strategies, identifying areas for improvement.
- Developed and mentored a high-performing team of associates, consistently exceeding performance goals and expectations, Paragon LY 2024 with 14 VVIG.
- Lead the floor walk for the past 2 Gucci CEO's. Jean Francois Palus and Stefano Cantino.
Sales Associate
Prada Singapore
03.2012 - 12.2016
- Reason for leaving: To improve myself in the retail industry
- Specialize in the men's department
- Maintaining the department that we're in charge of such as ready to wear or bags
- Visual merchandising of new arrivals in accordance to the theme and concept
- Doing the weekly reports on flow of best sellers and least moving items
- Keeping on top of customer's special requests and VIC's needs
- Received the top seller award for 2013
- Participated in a various closed door Men's events such as MTM and MTO
Patrol Officer
Singapore Police Force, Transcom
12.2009 - 12.2011
- Patrol the vicinity of the train stations and Bus Interchanges to ensure safety and to project police presence
- Staff Assistant to Team Leader in updating log sheets, daily patrols and incidents attended
- Divisional Operations, handled cases which comes in from public and other divisions
- Plan social outings for the team to ensure a good team bonding amongst the NSF and regulars
- Deployed for static and roving duties during important events such as F1 and National Day
- Help the newer intakes to adapt to the new environment.
Temp Sales Associate
Fendi
06.2009 - 11.2009
- Reason for leaving: Serving national service
- Deployed to handle housekeeping duties to ensure the boutique was kept within the desired standards of the company
- Facilitated the Store Manager in carrying out the visual merchandising of products in accordance of the brand’s seasonal trends given by the headquarters on a weekly basis
- Appointed as the boutique’s inventory junior assistant and facilitated the maintenance and the organization of products in the store room.
Temp Sales Associate
Hugo Boss
12.2008 - 06.2009
- Reason for leaving: Boutique had ceased all operations
- Job Duties:
- Provided customer service to customers by assisting in getting apparels and providing fashion advice when the need arises
- Deployed on a daily basis to ensure proper housekeeping of the boutique is maintained at all times to upkeep the image of the store and the brand
- Given the trust to handle cashiering duties and tabulating of the daily float amount for each respective till
- Provided simple clothing alterations for customers
- Facilitated the Store Manager in carrying out the visual merchandising of products in accordance of the brand’s seasonal trends given by the headquarters
- Facilitated in replenishing of products on the shop floor upon the arrival of brand new shipment of products or as and when it’s needed
- Deployed out to the seasonal bazaar or sales events held by the boutique in various locations
Education
O' Levels -
Telok Kurau Secondary School
PSLE -
Griffiths Primary School
2007
Skills
- Additional Attributes
- Language Proficiency:
- English
- Bahasa
- Basic Mandarin
- IT Knowledge:
- Microsoft Word
- Microsoft PowerPoint
- Soft Skills:
- Clienteling
- Event planning
- Team Management Understanding
- Inventory control
- Merchandise planning
- Staff management
Accomplishments
GIA Certification in Colored Gem
Sold 3 HJ Pieces
Sold 2 Himalayan bags
Additional Information
- Personal Particulars: Full name: , Muhammad Fadhli Bin Mohamed Yusof
Timeline
Associate Store Manager/ Team Manager
Gucci
01.2017 - Current
Sales Associate
Prada Singapore
03.2012 - 12.2016
Patrol Officer
Singapore Police Force, Transcom
12.2009 - 12.2011
Temp Sales Associate
Fendi
06.2009 - 11.2009
Temp Sales Associate
Hugo Boss
12.2008 - 06.2009
PSLE -
Griffiths Primary School
O' Levels -
Telok Kurau Secondary School
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